Customer Service Representative

7 days ago


Frome, Somerset, United Kingdom Lidl Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and efficient store environment.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Maintain a high level of product knowledge, including store layouts, promotions, and product information.
  • Contribute to a positive and efficient store environment, working collaboratively with colleagues to achieve sales and customer service targets.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Participate in visual merchandising and store displays, ensuring a visually appealing and well-organized store environment.

What We Offer:

  • A competitive hourly rate of up to £13.35 per hour.
  • A 30-hour contract, offering a good work-life balance.
  • The opportunity to work in a fast-paced and dynamic retail environment.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A 10% in-store discount on Lidl products.
  • A contributory pension scheme.


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