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Customer Service Representative
2 months ago
We are seeking a highly motivated and detail-oriented Customer Assistant to join our team at Lidl. As a Customer Assistant, you will play a vital role in ensuring the smooth operation of our store, providing excellent customer service, and maintaining a clean and organized store environment.
Key Responsibilities- Unpack deliveries and stock shelves in a timely and efficient manner.
- Ensure all access areas are clear for our drivers and maintain a safe and secure store environment.
- Conduct regular freshness checks and rotate stock to ensure maximum freshness and quality.
- Assist in the organization of promotions and special offers, and maintain a visually appealing store display.
- Perform other tasks as required to support the store team and maintain high standards of customer service.
- Previous experience in a fast-paced retail environment is desirable.
- Excellent communication and interpersonal skills, with the ability to work effectively as part of a team.
- Ability to work flexibly, including night shifts and weekends.
- Self-motivation and a strong work ethic, with a commitment to delivering high-quality results.
- Knowledge of health and safety procedures and a commitment to maintaining a safe working environment.
- A competitive salary based on equal opportunity and pay structures.
- An extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and enhanced family leave.
- Contributory pension scheme and long service awards.
Lidl is a fast-growing and dynamic business, committed to providing excellent customer service and quality products at affordable prices. We are proud to be a diverse and secure employer, offering quality training and real opportunities for career development.
