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Customer Service Representative

2 months ago


Frome, Somerset, United Kingdom We Buy Any Car Ltd. Full time

Job Summary:

We are seeking an experienced Customer Service Representative to join our team at We Buy Any Car Ltd. as a Sales Executive. As a key member of our sales team, you will be responsible for delivering exceptional customer service, buying cars, and ensuring the efficient running of our branches.

Key Responsibilities:

  • Conduct appraisals on cars, negotiate prices, and close deals with customers.
  • Provide exceptional customer service, ensuring customer satisfaction and loyalty.
  • Liaise with the back office and work colleagues to ensure seamless communication and collaboration.
  • Manage and maintain accurate records of customer interactions and sales performance.

Requirements:

  • Current full UK manual driving license.
  • Excellent customer service skills, with a strong focus on communication and telephone manner.
  • Ability to work independently and as part of a team.
  • Strong negotiation and problem-solving skills.

Benefits:

  • Discounted gym membership.
  • Team social events budget available to all employees.
  • Monthly and annual bonuses, incentives, and rewards.
  • Buy more holiday scheme and accrue extra for length of service.
  • Healthcare cash plan.
  • Cycle to work scheme.
  • Pension scheme.
  • Structured progression programs and pay increases.

About Us:

We Buy Any Car Ltd. is a leading car-buying service in the UK, known for our fast-paced and dynamic environment. As a Sales Executive, you will have the opportunity to work with a talented team, develop your skills, and progress your career in a supportive and inclusive company culture.