Customer Service Representative

5 days ago


Frome, Somerset, United Kingdom Lidl Full time
About the Role

We are seeking a highly motivated and detail-oriented Customer Assistant to join our team at Lidl. As a Customer Assistant, you will play a vital role in ensuring the smooth operation of our store, providing excellent customer service, and maintaining a clean and organized store environment.

Key Responsibilities
  • Unpack deliveries and stock shelves in a timely and efficient manner.
  • Ensure all access areas are clear for our drivers and maintain a safe and secure store environment.
  • Conduct regular freshness checks and rotate stock to ensure maximum freshness and quality.
  • Assist in the organization of promotions and special offers, and maintain a visually appealing store display.
  • Perform other tasks as required to support the store team and maintain high standards of customer service.
Requirements
  • Previous experience in a fast-paced retail environment is desirable.
  • Excellent communication and interpersonal skills, with the ability to work effectively as part of a team.
  • Ability to work flexibly, including night shifts and weekends.
  • Self-motivation and a strong work ethic, with a commitment to delivering high-quality results.
  • Knowledge of health and safety procedures and a commitment to maintaining a safe working environment.
What We Offer
  • A competitive salary based on equal opportunity and pay structures.
  • An extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and enhanced family leave.
  • Contributory pension scheme and long service awards.
About Lidl

Lidl is a fast-growing and dynamic business, committed to providing excellent customer service and quality products at affordable prices. We are proud to be a diverse and secure employer, offering quality training and real opportunities for career development.



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