Customer Service Representative

6 days ago


Frome, Somerset, United Kingdom Thrive group Full time

**About Thrive Group**

Thrive Group is a dynamic and forward-thinking organization dedicated to delivering exceptional service and support to our clients. We are committed to fostering a culture of excellence, innovation, and teamwork.

**Job Summary**

We are seeking a highly skilled and motivated Service Advisor to join our team on a permanent basis. As a Service Advisor, you will play a critical role in ensuring the smooth operation of our service department, providing exceptional customer service, and driving business growth.

**Key Responsibilities**

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work closely with the service team to ensure seamless communication and coordination of service operations.
  • Develop and maintain strong relationships with customers, building trust and loyalty through effective communication and issue resolution.
  • Contribute to the development and implementation of service strategies, initiatives, and processes to drive business growth and improve customer satisfaction.
  • Collaborate with the sales team to identify opportunities for upselling and cross-selling, driving revenue growth and increasing customer satisfaction.

**Requirements**

  • Proven experience in a service or customer-facing role, with a strong track record of delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to identify and resolve complex issues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong business acumen, with a solid understanding of service operations and customer service principles.

**What We Offer**

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development, with a focus on building skills and expertise.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
  • Access to ongoing training and development opportunities, ensuring you stay up-to-date with the latest industry trends and best practices.


  • Frome, Somerset, United Kingdom We Buy Any Car Ltd. Full time

    Job Summary:We are seeking an experienced Customer Service Representative to join our team at We Buy Any Car Ltd. as a Sales Executive. As a key member of our sales team, you will be responsible for delivering exceptional customer service, buying cars, and ensuring the efficient running of our branches.Key Responsibilities:Conduct appraisals on cars,...


  • Frome, Somerset, United Kingdom We Buy Any Car Ltd. Full time

    Job Summary:We are seeking an experienced Customer Service Representative to join our team at We Buy Any Car Ltd. as a Sales Executive. As a key member of our sales team, you will be responsible for delivering exceptional customer service, buying cars, and ensuring the efficient running of our branches.Key Responsibilities:Conduct appraisals on cars,...


  • Frome, Somerset, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Services Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service at our checkouts,...


  • Frome, Somerset, United Kingdom Lidl Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and efficient store environment.Key...


  • Frome, Somerset, United Kingdom Lidl Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Assistant to join our team at Lidl. As a Customer Assistant, you will play a vital role in ensuring the smooth operation of our store, providing excellent customer service, and maintaining a clean and organized store environment.Key ResponsibilitiesUnpack deliveries and stock...


  • Frome, Somerset, United Kingdom Lidl Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Assistant to join our team at Lidl. As a Customer Assistant, you will play a vital role in ensuring the smooth operation of our store, providing excellent customer service, and maintaining a clean and organized store environment.Key ResponsibilitiesUnpack deliveries and stock...


  • Frome, Somerset, United Kingdom Thrive group Careers Full time

    Job Summary:Thrive Group Careers is seeking a skilled Service Advisor to join our team at our company based in Frome. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our service department.Key Responsibilities:Customer Interaction: Greet customers, understand their vehicle...


  • Frome, Somerset, United Kingdom Thrive group Full time

    About the Role:Thrive Group is seeking a skilled Service Advisor to join our team in a permanent capacity. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Conduct thorough vehicle inspections and provide detailed reports to customersExplain recommended repairs and...


  • Frome, Somerset, United Kingdom WeBuyAnyCar Full time

    About the Role:We are seeking an experienced Sales Representative to join our team at WeBuyAnyCar. As a Sales Representative, you will be responsible for buying and selling cars, ensuring the efficient running of the branch, and providing exceptional customer service.Key Responsibilities:Conduct appraisals on cars, negotiate prices, and close dealsDeliver...


  • Frome, Somerset, United Kingdom Whitbread Full time

    Position: Front of House Team MemberCompany: WhitbreadOverview:Become the welcoming presence at our restaurant. As a Front of House Team Member, you will utilize your engaging personality to greet guests and ensure they have an enjoyable dining experience.Immediate Availability:No prior experience is necessary; we provide all the training you need to...


  • Frome, Somerset, United Kingdom Whitbread Full time

    Position: Front of House Team MemberCompany: WhitbreadOverview:Become the welcoming presence at our restaurant. As a Front of House Team Member, you will utilize your engaging personality to greet guests and ensure they have an enjoyable dining experience.Immediate Availability:No prior experience is necessary; we provide all the training you need to...


  • Frome, Somerset, United Kingdom Southern Co-op Full time

    We are excited to announce an opportunity for a committed Client Support Representative to become part of our team at Southern Co-op. Our retail outlets serve a crucial function in the local community, acting as more than just a shopping destination. We seek an individual who is passionate about delivering outstanding service and is motivated to positively...


  • Frome, Somerset, United Kingdom CPM United Kingdom Ltd Full time

    Job DescriptionJob Title: Retail Sales RepresentativeCompany: CPM United Kingdom LtdLocation: Frome, United KingdomJob Type: Part-timeHours: Approximately 4.6 hours per weekPay: £13.56 per hour, including holiday payJob Summary:We are seeking an experienced Retail Sales Representative to join our team in the Frome area. As a Retail Sales Representative, you...


  • Frome, Somerset, United Kingdom CPM United Kingdom Ltd Full time

    Job DescriptionJob Title: Retail Sales RepresentativeCompany: CPM United Kingdom LtdLocation: Frome, United KingdomJob Type: Part-timeHours: Approximately 4.6 hours per weekPay: £13.56 per hour, including holiday payJob Summary:We are seeking an experienced Retail Sales Representative to join our team in the Frome area. As a Retail Sales Representative, you...


  • Frome, Somerset, United Kingdom Substantial Group Full time

    Territory Sales RepresentativeReporting to: Regional Sales ManagerLocation: South West RegionHours: Full-time, 37.5 hours per weekBase Salary: £25,000 per annumUncapped monthly commission (Realistic OTE £50,000)£250 a month vehicle allowanceBusiness travel expenses coveredAbout Substantial Group:We are a national provider of full-fibre broadband,...


  • Frome, Somerset, United Kingdom Substantial Group Full time

    Territory Sales RepresentativeReporting to: Regional Sales ManagerLocation: South West RegionHours: Full-time, 37.5 hours per weekBase Salary: £25,000 per annumUncapped monthly commission (Realistic OTE £50,000)£250 a month vehicle allowanceBusiness travel expenses coveredAbout Substantial Group:We are a national provider of high-speed broadband...


  • Frome, Somerset, United Kingdom Substantial Group Full time

    Territory Sales RepresentativeReporting to: Regional Sales ManagerLocation: South West RegionHours: Full-time, 37.5 hours per weekBase Salary: £25,000 per annumUncapped monthly commission (Realistic OTE £50,000)£250 a month vehicle allowanceBusiness travel expenses coveredAbout Substantial Group:We are a national provider of high-speed broadband...


  • Frome, Somerset, United Kingdom Thrive group Full time

    Position OverviewThrive Group is excited to collaborate with our esteemed client, who is seeking to add a Service Advisor to their dedicated team on a permanent basis.Key Responsibilities:As part of a dynamic and supportive team, you will benefit from exceptional training and development opportunities provided by our manufacturers and Group personnel.Welcome...


  • Frome, Somerset, United Kingdom Substantial Group Full time

    Territory Sales RepresentativeReporting to: Regional Sales ManagerLocation: South West RegionHours: Full-time, 37.5 hours per weekBase Salary: £25,000 per annumUncapped monthly commission (Realistic OTE £50,000)£250 a month vehicle allowanceBusiness travel expenses coveredAbout Substantial Group:We are a nationwide provider of full-fibre broadband,...


  • Frome, Somerset, United Kingdom Substantial Group Full time

    Territory Sales RepresentativeReporting to: Regional Sales ManagerLocation: South West RegionHours: Full-time, 37.5 hours per weekBase Salary: £25,000 per annumUncapped monthly commission (Realistic OTE £50,000)£250 a month vehicle allowanceBusiness travel expenses coveredAbout Substantial Group:We are a nationwide provider of full-fibre broadband,...