Lead Accessibility Quality Analyst

3 weeks ago

Salford, Salford, United Kingdom HMRC Full time
Job Overview

Key Responsibilities

  • Strategy Development: Formulate and execute comprehensive accessibility strategies, policies, and procedures to enhance user experience.
  • Quality Assurance & Evaluations: Shape the quality assurance and testing framework; perform audits and assessments to pinpoint areas for enhancement.
  • Collaboration & Execution: Partner with design, development, and product teams to weave accessibility into the fabric of all services; oversee the execution of the Internal Accessibility Center of Excellence testing process.
  • Training & Expertise: Offer expert advice, training, and support on accessibility best practices and assistive technologies to enhance team capabilities.
  • Leadership & Mentorship: Guide and mentor a team of accessibility specialists; manage talent development and succession planning initiatives.
  • Representation & Strategic Decision Making: Act as a representative in external forums and events; make informed decisions regarding accessibility testing methodologies.
  • Continuous Learning: Stay abreast of emerging trends, technologies, and regulations in accessibility, recommending actions to ensure compliance.

Candidate Profile

  • Positive Impact: Support the vision of fostering a positive employee experience, ensuring maximum engagement from all team members.
  • Advocacy: Champion and promote accessibility testing capabilities within and beyond the organization.
  • Training Delivery: Conduct training sessions for colleagues on accessibility best practices and community needs.
  • Relationship Management: Cultivate relationships with third-party vendors, project stakeholders, and service owners.
  • Technical Skills: Strong proficiency in HTML, CSS, JavaScript, and WAI ARIA to assist service owners with remediation efforts.
  • Audit Proficiency: Experience in performing comprehensive accessibility audits and familiarity with evaluation tools and testing methodologies, including manual testing.

Essential Qualifications

  • Regulatory Acumen: Extensive knowledge of the Public Sector Bodies Accessibility Regulations 2018, the Equality Act 2010, and the implications of non-compliance.
  • WCAG Knowledge: Deep understanding of WCAG 2.1 and 2.2 standards.
  • Assistive Technology Expertise: Proficient in utilizing assistive technology tools for testing purposes.
  • Leadership Background: Proven track record in leading and managing teams effectively.

Preferred Qualifications

  • Experience within a large, multifaceted organization with a variety of digital products and services.
  • Familiarity with agile methodologies and their application in accessibility projects.
  • Knowledge of accessibility testing tools and automation frameworks.
  • Certification or formal training in accessibility standards and best practices.

Why Choose HMRC?
At HMRC, we recognize that diversity fuels innovation. We appreciate each individual's unique talents and perspectives, fostering an environment where everyone can excel. We encourage applications from individuals with diverse backgrounds, experiences, and abilities, as we aim to create a workforce that mirrors the communities we serve.

Benefits Overview
In addition to a competitive salary, HM Revenue and Customs contributes significantly towards your pension as part of the Civil Service Defined Benefit Pension scheme. HMRC supports both flexible and hybrid working arrangements, allowing you to balance your professional and personal commitments. We offer a generous leave allowance, starting at 25 days and increasing with service, alongside various family-friendly policies and personal support initiatives.

  • Pension contributions equivalent to at least 27% of salary.
  • Family-friendly policies.
  • Personal support services.
  • Coaching and development opportunities.

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