Lead Accessibility Quality Assurance Specialist

3 weeks ago

Salford, Salford, United Kingdom HMRC Full time
Job Overview

Key Responsibilities

  • Accessibility Strategy Development: Formulate and execute comprehensive accessibility strategies, policies, and procedures to enhance user experience.
  • Quality Assurance and Evaluation: Shape the quality assurance and testing framework; perform audits and evaluations to pinpoint areas for enhancement.
  • Cross-Functional Collaboration: Partner with design, development, and product teams to embed accessibility into all aspects; oversee the execution of the Internal Accessibility Center of Excellence testing process across all services.
  • Expert Training and Support: Offer specialized guidance, training, and support on accessibility best practices and assistive technologies.
  • Leadership and Team Development: Direct and mentor a team of accessibility experts; manage talent development and succession planning initiatives.
  • External Representation: Act as a representative for the organization in external forums and events; make informed decisions regarding accessibility testing.
  • Continuous Learning: Stay informed about emerging trends, technologies, and regulations in accessibility, recommending actions to ensure compliance.

Candidate Profile

  • Positive Impact: Contribute to the vision of a positive employee experience, ensuring maximum engagement from all team members.
  • Advocacy for Accessibility: Champion and promote accessibility testing capabilities within and beyond governmental boundaries.
  • Training Facilitation: Conduct training sessions for colleagues on accessibility best practices, testing methodologies, and community needs.
  • Relationship Management: Cultivate relationships with third-party vendors, project stakeholders, and service owners.
  • Technical Skills: Proficient in HTML, CSS, JavaScript, and WAI ARIA to assist service owners with remediation efforts.
  • Audit Proficiency: Experienced in conducting comprehensive accessibility audits and familiar with evaluation tools and testing methodologies, including manual testing.

Essential Qualifications

  • Regulatory Knowledge: Strong understanding of the Public Sector Bodies Accessibility Regulations 2018, the Equality Act 2010, and the implications of non-compliance.
  • WCAG Knowledge: Extensive knowledge of WCAG 2.1 and 2.2 standards.
  • Assistive Technology Expertise: Proficient in testing with various assistive technology tools.
  • Leadership Background: Demonstrated experience in leading and managing teams effectively.

Preferred Qualifications

  • Experience within a large, complex organization with a diverse range of digital products and services.
  • Familiarity with agile methodologies and their application in accessibility projects.
  • Knowledge of accessibility testing tools and automation frameworks.
  • Certification or formal training in accessibility standards and best practices.

Why Choose HMRC?
At HMRC, we believe that diversity fosters innovation. We appreciate the unique talents and perspectives of every individual, creating an environment where everyone can excel. We encourage applications from individuals with varied backgrounds, experiences, and abilities, as we aim to build a workforce that mirrors the communities we serve.

Benefits Overview
In addition to a competitive salary, HM Revenue and Customs contributes significantly towards your membership in the Civil Service Defined Benefit Pension scheme. Discover the advantages of a Civil Service Pension.
HMRC supports both Flexible and Hybrid Working arrangements, enabling you to balance professional and personal commitments. We welcome applications from those seeking flexible work arrangements and will consider requests where feasible, taking into account operational and customer service needs.
We provide a generous leave allowance, starting at 25 days and increasing by one day for each year of qualifying service, up to a maximum of 30 days.

  • Pension contributions equal to at least 27% of salary.
  • Family-friendly policies.
  • Personal support services.
  • Opportunities for coaching and professional development.

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