Lead Accessibility Quality Assurance Specialist

3 weeks ago

Salford, Salford, United Kingdom HMRC Full time
Job Overview

Key Responsibilities

  • Accessibility Strategy Development: Formulate and execute comprehensive accessibility strategies, policies, and procedures to enhance user experience.
  • Quality Assurance and Evaluation: Shape the quality assurance and testing framework; perform audits and evaluations to pinpoint areas for enhancement.
  • Collaborative Implementation: Partner with design, development, and product teams to weave accessibility into all services; oversee the execution of the Internal Accessibility Center of Excellence testing process.
  • Expert Training and Support: Offer specialized guidance, training, and assistance on accessibility best practices and assistive technologies.
  • Leadership and Team Development: Direct and mentor a team of accessibility experts; manage talent development and succession planning initiatives.
  • External Representation: Represent the organization in external discussions and events; make informed decisions regarding accessibility testing.
  • Continuous Learning: Stay informed about emerging trends, technologies, and regulations in accessibility, recommending necessary actions to ensure compliance.

Candidate Profile

  • Positive Impact Focus: Align with the vision of fostering a positive employee experience, maximizing contributions from all team members.
  • Advocacy for Accessibility: Champion and promote accessibility testing capabilities within and beyond the public sector.
  • Training Delivery: Conduct training sessions for colleagues on accessibility best practices and testing methodologies.
  • Relationship Management: Cultivate relationships with third-party vendors, project stakeholders, and service owners.
  • Technical Skills: Strong proficiency in HTML, CSS, JavaScript, and WAI ARIA to assist service owners with remediation efforts.
  • Audit Proficiency: Experience in executing comprehensive accessibility audits and familiarity with evaluation tools and testing methodologies, including manual testing.

Essential Qualifications

  • Regulatory Acumen: In-depth knowledge of the Public Sector Bodies Accessibility Regulations 2018, the Equality Act 2010, and the implications of non-compliance.
  • WCAG Knowledge: Extensive understanding of WCAG 2.1 and 2.2 standards.
  • Assistive Technology Skills: Proficient in testing with various assistive technology tools.
  • Leadership Background: Proven track record in leading and managing teams effectively.

Preferred Qualifications

  • Experience in Large Organizations: Background in a large, complex organization with a variety of digital products and services.
  • Agile Methodologies: Familiarity with agile practices and their application in accessibility initiatives.
  • Testing Tools Knowledge: Understanding of accessibility testing tools and automation frameworks.
  • Certification: Formal training or certification in accessibility standards and best practices.

Why Choose HMRC?
At HMRC, we believe that diversity fosters innovation. We appreciate the unique talents and perspectives of every individual, creating an environment where everyone can excel. We encourage applications from individuals with diverse backgrounds, experiences, and abilities, as we aim to build a workforce that mirrors the communities we serve.

Benefits Overview
Alongside a competitive salary, HM Revenue and Customs contributes significantly towards your membership in the Civil Service Defined Benefit Pension scheme. Explore the benefits that come with a Civil Service Pension.
HMRC supports both Flexible and Hybrid Working arrangements, enabling you to balance work and personal commitments. We welcome applications from those seeking flexible work options, accommodating requests where feasible, considering operational and customer service needs.
We provide a generous leave allowance, starting at 25 days and increasing with years of service, up to a maximum of 30 days.

  • Pension contributions equal to at least 27% of salary.
  • Family-friendly policies.
  • Personal support services.
  • Opportunities for coaching and professional development.

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