Referral and Business Development Manager

6 days ago

Birmingham, Birmingham, United Kingdom CareTech Group Full time
About the Role

We are seeking a highly motivated and experienced Referral and Business Development Manager to join our Senior Management & Business Development Team at CareTech Group. The successful candidate will be responsible for driving business growth and maximizing occupancy levels across our supported living and residential services.

Key Responsibilities
  • Assist the Business Development Manager and Operational colleagues in maximizing and monitoring sales and marketing efforts within the region.
  • Ensure timely follow-up of new sales enquiries and referrals, and promptly carry out client assessments.
  • Liaise with care managers, family members, and external professionals to secure appropriate placements for new clients, ensuring their individual needs are met.
  • Arrange and accompany visits by care workers, families, and clients to care homes in the region, and liaise with home managers to ensure a positive image of the organization is projected.
  • Assist with the completion of new business tenders, including liaison with internal departments to obtain required information.
  • Help develop and maintain an up-to-date marketing database, and assist with the timely compilation of statistics, reports, and management information.
  • Represent the Company at regional and national events to publicize the organization, and achieve divisional targets and set KPIs.
Person Specification

To be successful in this role, the post holder will demonstrate the following attributes and skills:

  • A thorough understanding of marketing principles and the ability to build and maintain strong relationships.
  • Friendly, polite, and professional demeanor, with a reliable and trustworthy approach.
  • Self-motivated and driven, with a desire to continually succeed and improve.
  • An excellent understanding of the business environment and the services provided by CareTech Group.
  • Excellent communication and influencing skills, with the ability to manage relationships with tact and diplomacy.
  • Highly organized, with excellent prioritization skills and the ability to produce and respond to detailed written and oral communication in an office setting.
Company Values

CareTech Group is committed to providing a supportive and inclusive work environment, where employees feel valued and empowered to develop and grow. Our company values include:

  • A friendly, passionate, and caring nature, with a positive, pleasant, and approachable approach.
  • A commitment to empowering others to develop and live fulfilling lives, with a person-centered approach.
  • An innovative and forward-thinking approach, with a focus on using new methods and ideas to drive business growth and improvement.
Rewards and Benefits

We offer a range of rewards and benefits to our employees, including:

  • A competitive salary and benefits package.
  • A dedicated learning and development program, with opportunities for career progression and growth.
  • A stakeholder pension scheme, and a free employee assistance program.
  • A recognition scheme, with opportunities to recognize and reward outstanding performance and contributions.
  • A commitment to supporting the well-being and mental health of our employees, with access to a range of resources and support services.

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