Floor Manager
4 hours ago
Mortimer House is a pioneering hospitality brand that brings together beautifully designed work, social, and wellbeing spaces under one roof. Our mission is to create a stimulating environment where members can collaborate, create, and unwind in style.
We're inspired by Maslow's hierarchy of needs, and our approach to hospitality is centered on helping people connect to what matters to them. Our ethos is built on a holistic understanding of human needs, and we strive to create spaces that are both exquisite and unpretentious.
The RoleWe're seeking a highly motivated and experienced Floor Manager to join our dynamic team at Mortimer House. As a key member of our operations team, you'll be responsible for overseeing the successful execution of events and restaurant guest experiences. You'll work closely with our General Manager, Head of Events, Head Chef, and other Floor Managers to ensure seamless operations and exceptional service delivery.
Key Responsibilities- Event Management and Coordination: Prepare events spaces for upcoming operations, plan logistics, and ensure smooth delivery of high-profile events.
- Food and Beverage Coordination: Collaborate with the F&B team, complete Floor Manager shifts in the restaurant, and maintain cleanliness and functionality of food and beverage areas.
- Staff Management and Operations: Manage equipment inventory, maintain a pool of talented staff, and maximize employee productivity and satisfaction.
- Proven experience in event operations or a similar managerial role within the hospitality industry.
- Strong understanding and adherence to Health & Safety, Food Safety, and Licensing Laws.
- Exceptional organisational and leadership skills.
- Ability to thrive in a fast-paced, high-pressure environment.
- Excellent communication and interpersonal abilities.
- Flexibility to work evenings, weekends, and holidays as needed.
- £450 Gross Refer-a-friend scheme (unlimited referrals).
- 50% discount on F&B onsite.
- Reward and discounts platform.
- SmartTech and CycleToWork schemes.
- Access to delicious on-shift meals.
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