Floor Manager

3 days ago


London, Greater London, United Kingdom Lucky Voice UK Full time
{"title": "Floor Manager Role at Lucky Voice UK", "description": "

Unlock Your Potential as a Floor Manager at Lucky Voice UK

About Us

Lucky Voice UK is a leading provider of private room karaoke experiences. We're passionate about delivering exceptional nights out for our customers and creating a fun, dynamic work environment for our team members.

Job Summary

We're seeking a skilled and enthusiastic Floor Manager to join our team. As a Floor Manager, you'll play a vital role in ensuring the smooth operation of our bar and karaoke areas, providing exceptional customer service, and supporting our management team to achieve our goals.

Key Responsibilities

  • Lead a team of staff to deliver exceptional customer experiences
  • Manage the bar and karaoke areas to ensure efficient service and high-quality experiences
  • Support the management team to achieve sales and revenue targets
  • Actively promote the venue to local businesses and industry colleagues
  • Maintain consistent levels of service between the bar and karaoke areas
  • Be proactive and passionate about your work and the company

What We Offer

  • 100% of Tronc (tips and service charge) goes to you
  • Employee Assistance Program
  • PVT Healthcare
  • Employee Rewards/Discount platform
  • Staff socials, monthly drinks, and two Christmas parties
  • Free karaoke hire*
  • Friends and Family 20% discount on room hire*
  • 50% Discounted drinks and food
  • 30% Discount on merchandise and Karaoke Kits

Join Our Team

If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we'd love to hear from you

", "requirements": "

Requirements

  • Proven experience in a customer-facing role
  • Excellent communication and leadership skills
  • Ability to work well under pressure and as part of a team
  • Passion for delivering exceptional customer experiences
", "contact": "

Contact Us

For more information, please contact us at [insert contact email or phone number].

", "language": "en-US"}
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