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Retail Sales Associate

2 months ago


Llantrisant, Rhondda Cynon Taf, United Kingdom EE Retail Full time

About the Role

We're looking for a talented and enthusiastic Retail Advisor to join our team at EE Retail. As a Retail Advisor, you'll be the face of our brand, providing exceptional customer service and helping our customers find the right products and services.

What You'll Do

  • Provide outstanding customer service, answering questions and resolving issues in a professional and friendly manner
  • Work closely with customers to understand their needs and provide personalized recommendations
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and empathy
  • Participate in sales and customer engagement initiatives to drive business growth and customer satisfaction

What's in it for You?

  • A competitive hourly rate of £12.34 plus 20% on target commission
  • Access to online GP services, providing 24/7 support for you and your family
  • Market-leading paid carer's leave and family leave policies
  • Huge discounts on EE and BT products, saving you hundreds of pounds every year
  • Support for career development and growth, with opportunities for training and progression
  • Season ticket travel loan and volunteering days to give back to your community
  • Optional private healthcare and dental benefits

Our Culture

We're passionate about creating a positive and inclusive work environment, where everyone feels valued and supported. Our team is dedicated to delivering exceptional customer service and driving business growth, while promoting a culture of respect, empathy, and teamwork.

What We're Looking For

  • A customer-focused individual with excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customers
  • Strong problem-solving skills, with a willingness to learn and adapt
  • Flexibility to work a variety of shifts, including evenings and weekends

Ready to Join Our Team?

We're excited to hear from you If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you.