Quality Customer Excellence Manager

2 weeks ago

Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time
Join Ecolab as a Customer Excellence Manager

Purolite, an Ecolab company, is seeking a Customer Excellence Manager at our state-of-the-art manufacturing site in Llantrisant, Wales. As a Customer Excellence Manager, you will play a key role in ensuring that our customers receive the highest level of service and support.

Key Responsibilities:
  • Lead preparation and hosting for Customer and ISO 9001 audits.
  • Responding and scheduling to customer audits.
  • Completing customer questionnaires.
  • Leading Purolite's vendor management program including conducting supplier audits.
  • Managing Internal audits to monitor compliance of internal operations, procedures, and regulatory requirements.
  • Preparing all actions plans needed from all audits, internal, external.
  • Setting up internal workshop and communication related to CAPAs actions plan.
  • Initiating the relevant KPIs.
  • Managing clients complaints
  • Communicate and liaise with customers and sales as necessary.
  • Participation in the change control process to ensure changes to processes, systems, equipment, and facilities are appropriately assessed and implemented
Requirements:
  • A scientific degree, or equivalent
  • Experience in a global regulated environment with a sound understanding of quality system requirements. (cGMP and ISO9001 advantageous)
  • Must have software and technical skills, all Microsoft Office applications. (Q-Pulse or other electronic QMS software an advantage)
  • Internal Auditing experience to ISO9001 requirements (cGMP advantageous).
  • Lead auditor training (desirable).
  • Experience in hosting customer audits
  • No Immigration Sponsorship available for this opportunity
Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

  • Quality Customer Excellence Manager

    2 months ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    About EcolabEcolab is a world leader in resin-based separation, purification, and extraction technology. We are a global company with a diverse team and a commitment to innovation and excellence.Job SummaryWe are seeking a Quality Customer Excellence Manager to join our team at our state-of-the-art manufacturing site in Wales. As a Quality Customer...

  • Quality Customer Excellence Manager

    2 months ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    About EcolabEcolab is a world leader in resin-based separation, purification, and extraction technology. We are a global company with a diverse team and a commitment to innovation and excellence.Job SummaryWe are seeking a Quality Customer Excellence Manager to join our team at our state-of-the-art manufacturing site in Wales. As a Quality Customer...

  • Quality Customer Excellence Manager

    2 months ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    About EcolabEcolab is a world leader in resin-based separation, purification and extraction technology, serving the global market with innovative solutions.Job SummaryWe are seeking a Customer Excellence Manager to join our team at our state-of-the-art manufacturing site. As a key member of our organization, you will be responsible for leading preparation...

  • Quality Customer Excellence Manager

    2 months ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    About EcolabEcolab is a world leader in resin-based separation, purification and extraction technology, serving the global market with innovative solutions.Job SummaryWe are seeking a Customer Excellence Manager to join our team at our state-of-the-art manufacturing site. As a key member of our organization, you will be responsible for leading preparation...

  • Quality Assurance Manager

    3 weeks ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    Job Title: Quality Customer Excellence ManagerPurolite, an Ecolab company, is seeking a Quality Customer Excellence Manager to join our team at our state-of-the-art manufacturing site in Llantrisant, Wales.About the Role:We are looking for a highly skilled and experienced professional to lead our customer excellence initiatives and ensure that our quality...

  • Quality Assurance Manager

    3 weeks ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    Job Title: Quality Customer Excellence ManagerPurolite, an Ecolab company, is seeking a Quality Customer Excellence Manager to join our team at our state-of-the-art manufacturing site in Llantrisant, Wales.About the Role:We are looking for a highly skilled and experienced professional to lead our customer excellence initiatives and ensure that our quality...

  • Quality Assurance Manager

    3 weeks ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    Job Title: Quality Customer Excellence ManagerPurolite, an Ecolab company, is seeking a Quality Customer Excellence Manager to join our team at our state-of-the-art manufacturing site in Llantrisant, Wales.About the Role:This is an exciting opportunity to take on a challenging role that will enable you to make a significant impact on our customers'...

  • Quality Assurance Manager

    3 weeks ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    Job Title: Quality Customer Excellence ManagerPurolite, an Ecolab company, is seeking a Quality Customer Excellence Manager to join our team at our state-of-the-art manufacturing site in Llantrisant, Wales.About the Role:This is an exciting opportunity to take on a challenging role that will enable you to make a significant impact on our customers'...

  • Customer Quality Assurance Leader

    4 weeks ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    Ecolab, a global leader in water, hygiene, and energy technologies, is on the lookout for a Customer Quality Assurance Leader to join our innovative team. At Ecolab, we provide solutions that assist our clients across various sectors, particularly in pharmaceuticals and life sciences, ensuring the safe production of their products. Our mission is to make...

  • Customer Quality Assurance Leader

    2 months ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    Ecolab, a global leader in water, hygiene, and energy technologies, is on the lookout for a Customer Quality Assurance Leader to join our innovative team. At Ecolab, we provide solutions that assist our clients across various sectors, particularly in pharmaceuticals and life sciences, ensuring the safe production of their products. Our mission is to make...

  • Customer Quality Assurance Leader

    4 weeks ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    Ecolab, a global leader in water, hygiene, and energy technologies, is on the lookout for a Customer Quality Assurance Leader to join our innovative team. At Ecolab, we are dedicated to providing solutions that assist our clients across various sectors, particularly in pharmaceuticals and life sciences, ensuring the safe production of their products. Our...

  • Customer Quality Assurance Leader

    2 months ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    Ecolab, a global leader in water, hygiene, and energy technologies, is on the lookout for a Customer Quality Assurance Leader to join our innovative team. At Ecolab, we are dedicated to providing solutions that assist our clients across various sectors, particularly in pharmaceuticals and life sciences, ensuring the safe production of their products. Our...

  • Quality Assurance Manager

    7 days ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    At Ecolab, we are seeking a Quality Assurance Manager to join our team in Llantrisant, Wales. As a Quality Assurance Manager, you will be responsible for leading the preparation and hosting of customer and ISO 9001 audits, responding to customer audits, and completing customer questionnaires.The ideal candidate will have a scientific degree, or equivalent,...

  • Quality Assurance Manager

    1 week ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    At Ecolab, we are seeking a Quality Assurance Manager to join our team in Llantrisant, Wales. As a Quality Assurance Manager, you will be responsible for leading the preparation and hosting of customer and ISO 9001 audits. You will also respond to customer audits, complete customer questionnaires, and lead Purolite's vendor management program. Additionally,...

  • Quality Assurance Manager

    1 week ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    At Ecolab, we are seeking a Quality Assurance Manager to join our team in Llantrisant, Wales. As a Quality Assurance Manager, you will be responsible for leading the preparation and hosting of customer and ISO 9001 audits. You will also respond to customer audits, complete customer questionnaires, and lead Purolite's vendor management program.Key...

  • Quality Assurance Manager

    4 weeks ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    About the RolePurolite, an Ecolab company, is seeking a Customer Excellence Manager to join our team at our state-of-the-art manufacturing site in Llantrisant, Wales.What You'll DoLead preparation and hosting for customer and ISO 9001 audits.Respond to and schedule customer audits.Complete customer questionnaires.Lead Purolite's vendor management program,...

  • Quality Assurance Manager

    1 month ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    About the RolePurolite, an Ecolab company, is seeking a Customer Excellence Manager to join our team at our state-of-the-art manufacturing site in Llantrisant, Wales.Key ResponsibilitiesLead preparation and hosting for Customer and ISO 9001 audits.Responding and scheduling to customer audits.Completing customer questionnaires.Leading Purolite's vendor...

  • Quality Assurance Manager

    1 month ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    About the RolePurolite, an Ecolab company, is seeking a Customer Excellence Manager to join our team at our state-of-the-art manufacturing site in Llantrisant, Wales.Key ResponsibilitiesLead preparation and hosting for Customer and ISO 9001 audits.Responding and scheduling to customer audits.Completing customer questionnaires.Leading Purolite's vendor...

  • Quality Assurance Manager

    4 weeks ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    About the RolePurolite, an Ecolab company, is seeking a Customer Excellence Manager to join our team at our state-of-the-art manufacturing site in Llantrisant, Wales.What You'll DoLead preparation and hosting for customer and ISO 9001 audits.Respond to and schedule customer audits.Complete customer questionnaires.Lead Purolite's vendor management program,...

  • Quality Assurance Manager

    4 weeks ago

    Llantrisant, Rhondda Cynon Taf, United Kingdom Ecolab Full time

    About the RolePurolite, an Ecolab company, is seeking a Customer Excellence Manager to join our team at our state-of-the-art manufacturing site in Llantrisant, Wales.What You'll DoLead preparation and hosting for customer and ISO 9001 audits.Respond to and schedule customer audits.Complete customer questionnaires.Lead Purolite's vendor management program,...