German Speaking Customer Service Representative
5 days ago
We are seeking a highly skilled German Speaking Customer Service Executive to join our team at Pertemps Network Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met with precision and care.
Key Responsibilities:
- Serve as the primary contact for a dedicated customer base, ensuring timely and accurate responses to queries.
- Act as a liaison between the Supply Chain and External Sales teams, monitoring stock levels and ensuring customers operate within their agreed contracts.
- Keep External Account Managers informed of any customer feedback or requests.
- Meet and exceed key performance indicators, including order entry and email response times.
- Manage month-end tasks such as stock assessments and re-pricing.
- Maintain accurate customer pricing information on invoices, ensuring compliance with contract agreements.
- Participate in meetings and establish strong working relationships with colleagues across various departments.
Requirements:
- Fluency in written and spoken German is essential.
- Exceptional organisational and time management skills.
- Strong communication and interpersonal skills, with an excellent telephone manner.
- Ability to prioritise and manage your own workload effectively.
- Proficiency in Microsoft Office, particularly Excel;
- High level of attention to detail.
- A team player with the ability to use initiative.
About You:
We are looking for a motivated and customer-focused individual who is fluent in German and possesses the skills and experience outlined above. If you are a team player with a passion for delivering exceptional customer service, we would love to hear from you.
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Winsford, Cheshire, United Kingdom Pertemps Network Group Full time £29,000 - £32,000About the RoleWe are seeking a highly skilled German Speaking Customer Service Representative to join our team at Pertemps Network Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met with precision and care.Key ResponsibilitiesAct as the primary contact...
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Winsford, Cheshire, United Kingdom Pertemps Network Group Full time £29,000 - £32,000About the RoleWe are seeking a highly skilled German Speaking Customer Service Representative to join our team at Pertemps Network Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met with precision and care.Key ResponsibilitiesAct as the primary contact...
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Winsford, Cheshire, United Kingdom Pertemps Network Group Full timeAbout the RoleWe are seeking a highly skilled and fluent German Speaking Customer Service Representative to join our team at Pertemps Network Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met with precision and care.Key ResponsibilitiesServe as the...
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Winsford, Cheshire, United Kingdom Pertemps Network Group Full time £29,000 - £32,000About the RoleWe are seeking a highly skilled and multilingual customer service professional to join our team at Pertemps Network Group. As a German Speaking Customer Service Executive, you will be responsible for providing exceptional service to our customers, ensuring their needs are met with precision and care.Key Responsibilities:Serve as the primary...
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