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Customer Account Representative

3 months ago

Winsford, Cheshire, United Kingdom TricorBraun Full time

Unlock Your Potential as a Customer Account Manager

We're seeking a skilled Customer Account Manager to join our Sales Team at TricorBraun, a global packaging leader. As a key member of our team, you'll play a crucial role in helping our customers bring their products to market.

About TricorBraun

TricorBraun is a leading supplier of primary packaging to the cosmetic, toiletry, and fragrance industries. With a global presence, we provide innovative solutions to customers across various industries. Our team is dedicated to delivering exceptional service and support to our customers.

Your Role

As a Customer Account Manager, your primary goal will be to manage inside sales activities and provide expert support to our customers. You'll serve as a knowledgeable point of contact for any information required by the customer, ensuring seamless communication and collaboration.

Your Key Responsibilities

  • Assist the external sales team in responding to general inquiries and driving new project developments forward.

  • Oversee and direct weekly follow-up on all active projects and queries.

  • Develop and maintain strong relationships with customers through effective communication and problem-solving skills.

  • Utilize your organizational skills to manage multiple projects and deadlines, ensuring timely completion and high-quality results.

  • Proficiency in using ERP packages, such as Microsoft Dynamics, SAP, or Oracle, to manage customer data and sales activities.

  • Excellent Microsoft Suite product knowledge, including Word, Excel, and PowerPoint, to create professional reports and presentations.

What We Offer

At TricorBraun, we're committed to providing a comprehensive compensation package, excellent medical, dental, and vision insurance benefits, and opportunities for training and advancement. We're an equal opportunity employer and welcome applications from diverse candidates.