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Customer Care Representative
2 months ago
Position: Customer Service Advisor
Company: KPI Recruiting Ltd
Employment Type: Temporary to Permanent
Working Hours: Monday to Friday, 8 AM to 4 PM, with two weekends each month
Compensation: £11.44 per hour
Primary Responsibilities:
- Addressing customer inquiries and resolving issues effectively
- Managing order processing and returns
- Providing accurate delivery information and coordinating with logistics
- Collaborating with team members to enhance customer satisfaction
Essential Skills:
- Excellent verbal communication skills with a friendly telephone demeanor
- Strong listening abilities
- Experience in engaging with individuals at various levels
- Prior experience in customer service is beneficial
- Proficient in IT applications
For further details, please reach out directly.