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Warranty Claims Specialist

2 months ago

Dorking, Surrey, United Kingdom Jade Recruitment Ltd Full time

{"h1": "Warranty Coordinator Role", "p": "We are seeking a skilled Warranty Coordinator to join our client\u2019s team in Dorking. As a key member of the team, you will be responsible for processing warranty claims and customer complaints, as well as participating in cross-functional teams to pursue corrective actions in product quality.", "ul": [{"li": "Process warranty claims and customer complaints from first arrival to completion"}, {"li": "Maintain accurate records and reports"}, {"li": "Collaborate with internal teams to resolve customer issues"}, {"li": "Communicate with customers to provide updates and resolve queries"}, {"li": "Participate in quality improvement initiatives to enhance product quality"}], "h2": "Key Responsibilities", "p": "The successful candidate will have experience in a similar role, with excellent communication and problem-solving skills. They will also have the ability to work independently and as part of a team, with a strong attention to detail and ability to meet deadlines.", "h2": "Desirable Attributes", "ul": [{"li": "Experience in a manufacturer or similar industry"}, {"li": "Familiarity with SAP software"}, {"li": "Experience in a coordinator or administrative role"}, {"li": "Ability to work in a fast-paced environment"}], "h2": "Benefits", "ul": [{"li": "Profit-related bonus scheme"}, {"li": "25 days holiday plus bank holidays"}, {"li": "Personal pension scheme"}, {"li": "Life assurance"}, {"li": "Discount shopping portal"}, {"li": "Free parking on site"}, {"li": "Ride to work scheme"}, {"li": "EAP access to training"}, {"li": "Mental health first aiders"}]