Warranty Claims Specialist

4 days ago


Dorking, United Kingdom Octane Recruitment Full time
Job Title: Warranty Claims Specialist

Job Summary:
Octane Recruitment is seeking a skilled Warranty Claims Specialist to join our client's team in Dorking. As a Warranty Claims Specialist, you will be responsible for managing warranty claims and ensuring efficient processing while providing exceptional customer service.

Key Responsibilities:
- Manage warranty claims and ensure efficient processing
- Provide exceptional customer service
- Communicate effectively with customers to assess their needs and resolve any issues

Requirements:
- Previous experience in a similar role is advantageous
- Strong communication skills
- Excellent organizational and time management abilities
- Proficiency in relevant software and databases
- A confident and friendly approach with a strong customer service background

Benefits:
- Profit Related Bonus Scheme (up to 5% of basic salary)
- 25 days holiday plus bank holidays
- Company pension scheme (3.5% employee = 5.5% employer or 5% employee = 7.5% employer, enrolled after three months)
- Life Assurance (5x basic salary from day one)
- Discount Shopping Portal
- Free on-site parking
- Ride to Work Scheme
- Employee Assistance Program (EAP)
- Access to training
- Mental Health First Aiders

About Octane Recruitment:
Octane Recruitment is a leading recruitment agency specializing in Automotive, Motor Trade, Engineering, OEM, and various related industries. We are recruiting across the UK for Service, Aftersales, and Parts positions, including Service Advisors, Warranty Advisors, Warranty Administrators, Aftersales Advisors, and more.

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