Warranty Claims Specialist

3 weeks ago


Dorking, Surrey, United Kingdom Octane Recruitment Full time
### Warranty Coordinator Vacancy

We are seeking a skilled Warranty Coordinator to join our client in Dorking. This role is ideal for someone looking to develop their career in a high-performing team.

### Key Responsibilities

* Manage warranty claims efficiently and effectively
* Provide exceptional customer service and communicate with customers to assess their needs
* Resolve any issues in a timely manner

### Requirements

* Previous experience in a similar role is advantageous
* Strong communication and organizational skills
* Proficiency in relevant software and databases
* A confident and friendly approach with a strong customer service background

### Benefits

* Profit Related Bonus Scheme (up to 5% of basic salary)
* 25 days holiday plus bank holidays
* Company pension scheme (3.5% employee = 5.5% employer or 5% employee = 7.5% employer, enrolled after three months)
* Life Assurance (5x basic salary from day one)
* Discount Shopping Portal
* Free on-site parking
* Ride to Work Scheme
* Employee Assistance Program (EAP)
* Access to training
* Mental Health First Aiders

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