Warranty Claims Specialist
2 weeks ago
Jade Recruitment Ltd is seeking a Warranty Coordinator to support their global manufacturer client in Dorking.
As a Warranty Coordinator, you will be responsible for:
- processing warranty claims and customer complaints from initial receipt to completion
- communicating with customers for updates
- participating in cross-functional teams to address product quality issues
- handling customer queries regarding warranty terms and conditions
- progressing cost recovery of defective materials from suppliers, including managing returns from customers, distributors, and service centers
- performing other duties as assigned by the company
Key attributes for success in this role include:
- ability to work collaboratively within a team
- experience in a manufacturing environment
- proficiency in using SAP software (an advantage)
- experience in a coordinator role
- willingness to take responsibility and participate in company initiatives
Benefits of this role include:
- profit-related bonus scheme
- 25 days of holiday plus bank holidays
- personal pension scheme
If you have the skills and experience required for this role, please contact Jade Recruitment Ltd to discuss further.
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