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Ecommerce Account Strategist

2 months ago

London, Greater London, United Kingdom Acorn-i Full time
About the Role

We are seeking an experienced Account Manager to join our team at Acorn-i, a leading services and technology company for Amazon and eCommerce. As an Account Manager, you will be responsible for working closely with senior stakeholders to develop a strong understanding of the brand's business and how Acorn-i's solutions can become integral to delivering on client goals.

Key Responsibilities
  • Be the main point of contact for client brands and ensure a strong client experience
  • Evangelise Acorn-i services and solutions and how these can best be applied for client success and strategies
  • Understand the client brand, products, and position in market regarding eCommerce channel performance
  • Regular client engagement, using data to support ongoing strategy and tactics to further exceed goals
  • Understand and navigate at the intersection of eRetail and Retail Media supporting the client brand in delivering eCommerce success for their business
Requirements
  • 2+ years of experience working in ecommerce or retail media, preferably in an agency setting
  • Advanced computer skills (Excel, Word, Outlook, PowerPoint)
  • Proven experience in building strategic relationships at senior level
  • Strong account management experience and dealing with client management
  • Experience in a digital marketing or advertising services agency a bonus
About Acorn-i

Acorn-i is part of the Brand Tech Group with a global footprint spanning multiple businesses and locations. We value output regardless of location and so flexible working is part of our DNA. This is a hybrid role, requiring 2 days a week at our London Office (Shard). We offer a competitive package including 25 paid days holiday, company pension plan, and private company healthcare.