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Ashford Common, United Kingdom Thames Water Full timeJob Title: Performance ManagerThames Water is seeking a highly skilled Performance Manager to join our team. As a Performance Manager, you will be responsible for controlling and auditing site activity, ensuring the safety of the team, contractors, and other third parties through the consistent application of company Health & Safety policy.Key...
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Ashford Common, United Kingdom Thames Water Full timeJob Title: Performance ManagerThames Water is seeking a highly skilled Performance Manager to join our team. As a Performance Manager, you will be responsible for controlling and auditing site activity, ensuring the safety of the team, contractors, and other third parties through the consistent application of company Health & Safety policy.Key...
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Performance Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced Performance Manager to join our team at Thames Water. As a Performance Manager, you will be responsible for controlling and auditing site activity, ensuring the safety of the team, contractors, and other third parties through the consistent application of company Health & Safety policy.
Key Responsibilities
- Manage a team of Slow Sand Filter Operators and a Working Supervisor to perform effectively against internal and external targets.
- Deliver increasing levels of customer experience and optimize service delivery.
- Prepare reports and presentations for key stakeholders as required.
- Ensure the team is in line with production plans and service agreements are met.
- Work with the Technical team to ensure assets are available and in sound working order.
- Manage budgets and costs to ensure you are meeting and exceeding tight financial targets while maintaining quality.
- Ensure the continued operability of the Slow Sand Filter team's mobile plant, by certifying effective maintenance, helping diagnose faults, and working with the mobile plant maintenance contractors.
Requirements
- Previous experience managing and supporting a team while coordinating team activity.
- Ability to develop and encourage people within a team setting.
- Previous water experience would be beneficial, as well as knowledge of the clean water process.
- Previous industry experience would be beneficial, as would previous operation of a mobile plant.
- Good communication and interpersonal skills, alongside excellent organizational skills, a keen eye for detail, and a demonstrable ability to manage workload under pressure.
- Confidence in presenting key findings and liaising with managers of all levels.
- A strong background in process management with excellent skills in operations, engineering, finance, H&S, stakeholder engagement, and customer focus.
- A valid, UK driving license is required.
What We Offer
- Competitive salary up to £44,000 per annum depending on skills and experience.
- Full training package provided.
- 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
