Administrative Assistant

6 days ago

Chester, Cheshire, United Kingdom TCC Limited Full time
About TCC Limited

TCC Limited is a leading provider of industry-leading training events, coaching, and consultancy services. With a strong reputation for delivering high-quality training solutions, we are seeking a highly organized and detail-oriented individual to join our team as a Training Coordinator.

Job Summary

We are looking for a skilled Training Coordinator to manage the logistics and administration of our everyday work. This includes ensuring that all face-to-face and online events run smoothly, delegates are kept informed and supported, and that we have the right venues, trainers, and coaches to deliver industry-leading training and consultancy.

Key Responsibilities
  • Event Management: Process bookings and manage course registrations, provide customer support for event-related inquiries, and ensure that all events run smoothly.
  • Logistics and Administration: Manage and communicate with venues and trainers, arrange travel and accommodation, and maintain stock of course and office supplies.
  • Delegated Support: Provide first-line telephone cover and live-chat handling, send pre-course information to delegates and trainers, and notify candidates of exam results.
  • Training Materials: Order, prepare, and ship training materials, update training materials, and onboard new trainers.
  • General Administration: Handle office deliveries, maintain office supplies, and perform general office administrator duties.
Requirements
  • Strong Organizational Skills: Excellent written and verbal communication skills, strong attention to detail, and ability to prioritize tasks effectively.
  • IT Skills: Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and web-based systems.
  • Customer Service: Friendly telephone manner and a passion for customer service.
  • Education: Minimum A-level or equivalent, with a degree-level education valued.
What We Offer
  • Competitive Salary: £24,000 WTE (whole-time equivalent).
  • Flexible Working Pattern: Part-time up to full-time, between 25 and 37.5 hours per week.
  • Annual Leave: 25 days, plus bank holidays.
  • Professional Development: Opportunities to attend training from our portfolio.
How to Apply

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