Branch Retail Supervisor
3 days ago
Job Title: Branch Retail Supervisor
Job Summary:
Meridian Business Support Limited is seeking a highly motivated and experienced Branch Retail Supervisor to join our team. As a Branch Retail Supervisor, you will be responsible for leading a small team of retail and trades professionals in a fast-paced and dynamic environment.
Key Responsibilities:
- Provide exceptional customer service and support to new and existing customers
- Ensure excellence in customer service, operational standards, and branch sales targets are achieved
- Support the delivery of sales targets while developing and maintaining positive customer relationships
- Assist with the delivery of branch operations, including stocktakes and audits
- Provide support and assistance to branch colleagues as required
- Support the branch manager to ensure team completes actions and activities on time and in full
- Ensure branch team compliance with health and safety, company policies, and procedures
Requirements:
- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands-on customer-focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximize margins, while ensuring customers always walk away happy
- Good organizational skills, with the ability to prioritize and use own initiative
- Confident IT user, with experience of MS Office and industry-standard software (e.g., SAP)
- A full and valid driving license is essential, and a FLT license could be a distinct advantage
- The ability to cover for the branch manager when required
- Previous branch stocktake experience could be a distinct advantage
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade/builders merchant/retail, glazing, or uPVC environment could be a distinct advantage
What We Offer:
- A very competitive basic salary
- An excellent monthly bonus scheme taking your salary to £32,705 per annum
- 33 days holiday (including statutory holidays)
- Free Life Assurance Plan of 3x your Annual Salary
- Option to join the Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on-the-job training to help your career development
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