Customer Support Specialist
3 weeks ago
Technical Support Engineer
Permanent Full Time
£35,000 - £40,000
At Terry Parris Associates, we take pride in fostering a welcoming and collaborative atmosphere within our Technical Support division. We are seeking skilled individuals to contribute to our dynamic environment during a period of significant growth and transformation in both technology and organizational structure.
Key Responsibilities:
1. Provide expert technical assistance to clients, ensuring their issues are resolved efficiently.
2. Collaborate with cross-functional teams to enhance service delivery and client satisfaction.
3. Maintain comprehensive documentation of support interactions and solutions provided.
4. Stay updated with the latest technological advancements to better assist clients.
What We Offer:
- A supportive work culture that values innovation and teamwork.
- Opportunities for professional development and career advancement.
- Competitive salary and benefits package.
We invite qualified candidates to explore this opportunity with us.
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