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Customer Support Specialist

3 months ago

Lewes, East Sussex, United Kingdom Terry Parris Associates Full time

Technical Support Engineer

Permanent Full Time Position

Salary Range: £35,000 - £40,000
At Terry Parris Associates, we take pride in fostering a welcoming and collaborative atmosphere within our Technical Support division. We are currently seeking skilled individuals to contribute to our dynamic team during a period of significant growth and transformation in both technology and organizational structure.

Key Responsibilities:
1. Provide expert technical assistance to clients, ensuring timely resolution of issues.
2. Collaborate with cross-functional teams to enhance service delivery.
3. Maintain comprehensive documentation of support interactions and solutions.
4. Participate in ongoing training and development to stay current with industry trends.

What We Offer:
- A supportive work environment that values innovation and teamwork.
- Opportunities for professional growth and advancement.
- Competitive salary and benefits package.

We look forward to welcoming dedicated professionals who are eager to make a difference in our Technical Support team.