Technical Support Specialist
4 weeks ago
At Tiger Resourcing Group, we are seeking a skilled Technical Support Specialist to join our team. This role is an exciting opportunity to work with a leading global manufacturer of passenger information systems for public transport.
The successful candidate will be involved in everything from on-site installations and repairs to remote troubleshooting and customer support. Key responsibilities include:
- Attending various customer sites across the UK to perform installations, repairs, surveys, and upgrades of equipment.
- Providing first-line support on products, troubleshooting hardware and software issues.
- Collaborating with sales, R&D, and production teams to resolve issues and improve product performance.
- Delivering training to customers on in-house software and hardware solutions.
Requirements for the role include:
- Ability to work independently or as part of a team, demonstrating flexibility and adaptability.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
This is a fantastic opportunity to work with a cutting-edge technology company and contribute to the development of innovative solutions for the transport industry.
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