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Food and Beverage Service Assistant

2 months ago

West Row, Suffolk, United Kingdom Ashdown Park Full time
About the Role

We are seeking a highly motivated and enthusiastic Food and Beverage Assistant to join our team at Ashdown Park Hotel & Country Club. As a key member of our hospitality team, you will play a vital role in delivering exceptional customer service and ensuring that our guests have a memorable experience.

Key Responsibilities
  • Provide exceptional customer service to guests in our restaurants, bars, and lounges, ensuring that their needs are met and exceeded.
  • Assist with food and beverage service, including taking orders, serving food and drinks, and maintaining a clean and safe environment.
  • Work collaboratively with the hospitality team to ensure seamless service delivery and high standards of quality.
  • Participate in ongoing training and development to enhance your skills and knowledge in food and beverage service.
  • Contribute to the maintenance of a clean and safe environment, adhering to health and safety protocols and procedures.
Key Attributes
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • A professional and friendly demeanor, with a passion for delivering exceptional customer service.
  • Ability to work in a fast-paced environment, remaining calm and composed under pressure.
  • Strong time management and organizational skills, with the ability to prioritize tasks effectively.
  • Reliability and flexibility, with the ability to work a variety of shifts, including evenings and weekends.
About Ashdown Park Hotel & Country Club

Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in acres of beautiful grounds on the edge of the Ashdown Forest. With an award-winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 17 conference & banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience.

Why Work at Ashdown Park Hotel & Country Club

We are committed to the development of our staff, offering opportunities for training and career progression. Our team is dedicated to delivering exceptional customer service, and we are proud of our reputation for excellence in hospitality.

Benefits
  • A commitment to pay above the living wage.
  • Generous share of the monthly Service Charge.
  • Career development with accredited training providers.
  • Enhanced holiday programme & reward scheme for long service.
  • Employee Assistance Programme - Hospitality Action.
  • Meals provided by our talented kitchen team.
  • Free parking.
  • Generous 'Refer a Friend' bounty incentive.
  • Recognition awards for exceptional customer service.
  • Reduced price stays in all of our hotels.
  • Discounts available for spa treatments and food and beverage.
  • Uniform provided.
  • Smart Pension Scheme.
  • Access to Wagestream.