Food and Beverage Service Assistant

3 weeks ago


West Row, Suffolk, United Kingdom Elite Hotels Full time
Job Title: Food and Beverage Assistant

We are seeking a friendly and enthusiastic Food and Beverage Assistant to join our Conference & Banqueting team at Ashdown Park Hotel & Country Club.

About the Role:

As a Food and Beverage Assistant, you will play a key role in ensuring that our customers receive the highest level of service and have a distinctly memorable experience. You will be responsible for assisting in Conference & Banqueting, as well as other food and beverage operations, and will be expected to provide excellent customer service and support to our guests.

Key Responsibilities:
  • Provide exceptional customer service and ensure that all guests receive a high level of service.
  • Assist in the setup and maintenance of lounge, restaurants, meeting rooms, and functions.
  • Take food and beverage orders and relay them accurately, providing guests with information about menu items and allergens.
  • Present and serve food and beverages to the highest standards, ensuring guest satisfaction at all times.
  • Follow all food hygiene and safety protocols at all times.
Requirements:
  • Professional, friendly, and approachable personality with excellent interpersonal skills.
  • Previous experience in the food and beverage industry is preferred, but full training will be given.
  • Ability to work in a fast-paced, dynamic environment, remaining calm and composed at all times.
  • Excellent time management and organizational skills, with the ability to prioritize tasks effectively.
  • Reliability and ability to work flexible hours, including early mornings, evenings, and weekends on a rota basis.
Benefits:
  • Generous share of the monthly Service Charge.
  • Career development with accredited training providers.
  • Enhanced holiday programme & reward scheme for long service.
  • Employee Assistance Programme - Hospitality Action.
  • Meals provided by our talented kitchen team.
  • Free parking.
  • Generous 'Refer a Friend' bounty incentive.
  • Recognition awards for exceptional customer service.
  • Reduced price stays in all of our hotels.
  • Discounts available for spa treatments and food and beverage.
  • Uniform provided.
  • Smart Penion Scheme.
  • Access to Wagestream.


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