Food and Beverage Service Assistant
3 weeks ago
We are seeking a friendly and enthusiastic Food and Beverage Assistant to join our Conference & Banqueting team at Ashdown Park Hotel & Country Club.
About the Role:As a Food and Beverage Assistant, you will play a key role in ensuring that our customers receive the highest level of service and have a distinctly memorable experience. You will be responsible for assisting in Conference & Banqueting, as well as other food and beverage operations, and will be expected to provide excellent customer service and support to our guests.
Key Responsibilities:- Provide exceptional customer service and ensure that all guests receive a high level of service.
- Assist in the setup and maintenance of lounge, restaurants, meeting rooms, and functions.
- Take food and beverage orders and relay them accurately, providing guests with information about menu items and allergens.
- Present and serve food and beverages to the highest standards, ensuring guest satisfaction at all times.
- Follow all food hygiene and safety protocols at all times.
- Professional, friendly, and approachable personality with excellent interpersonal skills.
- Previous experience in the food and beverage industry is preferred, but full training will be given.
- Ability to work in a fast-paced, dynamic environment, remaining calm and composed at all times.
- Excellent time management and organizational skills, with the ability to prioritize tasks effectively.
- Reliability and ability to work flexible hours, including early mornings, evenings, and weekends on a rota basis.
- Generous share of the monthly Service Charge.
- Career development with accredited training providers.
- Enhanced holiday programme & reward scheme for long service.
- Employee Assistance Programme - Hospitality Action.
- Meals provided by our talented kitchen team.
- Free parking.
- Generous 'Refer a Friend' bounty incentive.
- Recognition awards for exceptional customer service.
- Reduced price stays in all of our hotels.
- Discounts available for spa treatments and food and beverage.
- Uniform provided.
- Smart Penion Scheme.
- Access to Wagestream.
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