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Senior Wedding Coordinator

2 months ago

Newry, United Kingdom Killeavy Castle Estate Full time
About the Role

We are seeking a highly skilled and experienced Senior Wedding Coordinator to join our team at Killeavy Castle Estate. As a key member of our events team, you will be responsible for managing and converting all incoming events, group, and corporate enquiries from initial contact to conversion and event execution.

Key Responsibilities
  • Manage and convert all events, group, and corporate enquiries
  • Coordinate customer requirements, including communication and completing verbally and in writing with the customer the details of an event up to handover to operations on the day of event execution
  • Develop and maintain expertise in hotel operations, including menu planning, food presentation, event/meeting room set ups, audio-visual, and banquet service standards
  • Collaborate with Conference and Banqueting, Operations, and Kitchen teams to ensure each event is catered for accordingly and that planning through to execution of the event is efficient, seamless, and to an exceptionally high standard
  • Utilize systems and processes to ensure booking integrity, consistency, and accuracy
  • Sell to a pre-determined event and group strategy, supporting the team in achieving KPIs for events department
  • Work within brand guidelines of Killeavy Castle Estate at all times
  • Commercially focused - generating incremental revenue and delivering excellent guest service
  • Financial oversight for events department, including completing all financial dealings and securing revenue collection for services rendered
  • Effectively manage accommodation blocks and meeting space inventory for assigned groups
  • Conduct compelling show rounds to win business, building rapport and connection with potential clients, and always representing Killeavy Castle Estate in a professional and engaging manner
  • Lead the events team by example, training and developing staff members, setting goals and KPIs for events staff, running weekly meetings, and communicating schedules to all staff and relevant departments
  • Proactively resolicit previous clients and event bookers for future opportunities
  • Performance reporting, including delivering regular reports on revenue and departmental objectives to upper management
Requirements
  • Educated in hospitality/events management, plus 2 years events experience within the hospitality industry
  • Proven track record of selling weddings, meetings, and conferences
  • 4-5 years events experience within the hospitality industry
  • Experience in team management/supervision
  • IT proficiency
  • Reporting and presentation skills
  • Strong interpersonal skills
  • Excellent verbal and written communication skills
  • Previous experience in operational running of events, particularly in the hospitality industry