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Claims Resolution Specialist

2 months ago

Harrogate, North Yorkshire, United Kingdom IMPRESSION RECRUITMENT LIMITED Full time
About the Role

We are seeking an experienced Claims Handler to join our team at Impression Recruitment Limited. As a Claims Handler, you will be responsible for managing a diverse portfolio of insurance claims across various lines of business.

Key Responsibilities
  • Handle a diverse portfolio of insurance claims, ensuring fair and timely resolution for clients.
  • Advocate for clients throughout the claims process, providing exceptional customer service and support.
  • Prepare and maintain accurate records of claim-related communications and payments.
  • Mentor and support team members, fostering a collaborative environment and promoting professional growth.
  • Identify and implement proactive measures to minimize the risk of claims, ensuring the company's continued success.
Requirements
  • Prior experience in claims handling within an insurance broker or similar environment.
  • Strong understanding of commercial insurance products and terminology.
  • Proven track record of managing complex claims, with excellent communication and interpersonal skills.
  • Proficiency in insurance software and Microsoft Office suite.
Preferred Qualifications
  • Relevant experience in commercial insurance claims.
  • Insurance industry certifications, such as Cert CII (training support provided by the business).
  • Bachelor's degree in a related field or equivalent work experience.