Breakdown Claims Resolution Specialist

3 weeks ago


Harrogate, North Yorkshire, United Kingdom Jigsaw Full time
Breakdown Claims Handler Role

We are seeking a skilled Breakdown Claims Handler to join our team at Jigsaw's head office in Harrogate town centre. As a Breakdown Claims Handler, you will be responsible for handling inbound calls from customers who wish to make a claim on their policy. You will work with customers in various situations, from vehicles that won't start at a home address to roadside breakdowns.

Key Responsibilities:

  • Answer inbound calls from customers making claims on their policy
  • Deal with customers in a variety of situations, including roadside breakdowns and vehicles that won't start
  • Provide excellent customer service and resolve claims efficiently

Requirements:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and handle multiple calls simultaneously
  • Strong problem-solving skills and ability to resolve claims efficiently

About Jigsaw:

Jigsaw is a leading provider of breakdown services, and we are committed to delivering exceptional customer service. Our team is passionate about helping customers in their time of need, and we are looking for like-minded individuals to join our team.



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