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Breakdown Claims Handler

2 months ago


Harrogate, North Yorkshire, United Kingdom PIB Group Full time
Job Title: Breakdown Claims Handler

We are seeking a highly skilled and customer-focused Breakdown Claims Handler to join our team at PIB Group. As a Breakdown Claims Handler, you will be responsible for handling customer claims related to vehicle breakdowns, providing exceptional customer service, and working closely with our nationwide network of recovery agents.

Key Responsibilities:
  • Handle customer claims related to vehicle breakdowns, providing timely and effective resolutions.
  • Communicate with customers to understand their needs and provide solutions to their problems.
  • Work closely with our recovery agents to ensure efficient and effective claim resolution.
  • Maintain accurate records of customer interactions and claim resolutions.
Requirements:
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.