Digital Customer Engagement Manager
6 days ago
Job Title: E-commerce & CRM Manager
About the Role:
We are seeking a skilled professional to join our team at Blu Digital as an E-commerce & CRM Manager. As a key member of our team, you will be responsible for executing a data-driven CRM strategy to improve customer retention and lifetime value through targeted marketing efforts and supporting e-commerce activities.
Key Responsibilities:
- Develop and implement a comprehensive CRM strategy to enhance customer engagement and retention
- Design and execute targeted marketing campaigns to drive sales and revenue growth
- Collaborate with the e-commerce team to optimize website performance and user experience
- Analyze customer data to inform business decisions and improve customer satisfaction
- Stay up-to-date with industry trends and best practices in e-commerce and CRM
Requirements:
- Proven experience in e-commerce and CRM, with a strong understanding of data-driven marketing strategies
- Excellent analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions
- Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams
- Proficiency in e-commerce platforms, CRM software, and data analysis tools
- Passion for delivering exceptional customer experiences and driving business growth
What We Offer:
At Blu Digital, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for e-commerce and CRM, we encourage you to apply for this exciting opportunity.
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