Digital Customer Engagement Manager

6 days ago


Watford, Hertfordshire, United Kingdom Blu Digital Full time

Job Title: E-commerce & CRM Manager

About the Role:

We are seeking a skilled professional to join our team at Blu Digital as an E-commerce & CRM Manager. As a key member of our team, you will be responsible for executing a data-driven CRM strategy to improve customer retention and lifetime value through targeted marketing efforts and supporting e-commerce activities.

Key Responsibilities:

  • Develop and implement a comprehensive CRM strategy to enhance customer engagement and retention
  • Design and execute targeted marketing campaigns to drive sales and revenue growth
  • Collaborate with the e-commerce team to optimize website performance and user experience
  • Analyze customer data to inform business decisions and improve customer satisfaction
  • Stay up-to-date with industry trends and best practices in e-commerce and CRM

Requirements:

  • Proven experience in e-commerce and CRM, with a strong understanding of data-driven marketing strategies
  • Excellent analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams
  • Proficiency in e-commerce platforms, CRM software, and data analysis tools
  • Passion for delivering exceptional customer experiences and driving business growth

What We Offer:

At Blu Digital, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for e-commerce and CRM, we encourage you to apply for this exciting opportunity.



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