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Customer Service Representative

2 months ago

Hook, United Kingdom Mulberry Recruitment Full time
Customer Service Executive

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through every interaction.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Proactively manage customer needs and identify opportunities for improvement
  • Build strong relationships with customers and internal colleagues
  • Meet and exceed customer service and productivity KPIs

Requirements:

  • Experience in customer service and/or sales through service
  • Proven track record of achieving and exceeding customer service and productivity KPIs
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

About Us:

We are a fast-growing company based in Hook, seeking a Customer Service Executive to join our team. Our company is committed to delivering exceptional customer experiences and building strong relationships with our customers and internal colleagues.