Head of Quality Assurance

3 weeks ago


Paddock Wood, Kent, United Kingdom D R Newitt Recruitment Full time

Quality Assurance Manager

Responsible for overseeing daily quality and compliance matters while upholding company processes and protocols. Collaborate with various departments within the organization to ensure the effectiveness of the management system. Advocate for compliance, conformity, and ongoing enhancement.

Key Responsibilities

  • Evaluate and provide guidance on the quality management system's performance, generating data and reports to measure against established benchmarks.
  • Engage with managers and personnel across the organization to confirm the proper functioning of the quality management system.
  • Align strategic business objectives by planning, directing, and coordinating relevant activities.
  • Ensure a comprehensive Quality Management System is in place to meet regulatory obligations.
  • Act as the Food Safety Team Leader.
  • Guarantee the establishment, implementation, maintenance, and updating of the FSMS and QMS.
  • Organize and manage the food safety team's operations.
  • Coordinate essential training and competency development for the food safety team, including in-house health and safety and food safety training.
  • Report on the effectiveness and appropriateness of the FSMS and QMS as a member of the management team.
  • Play a vital role in effective auditing and preparation for audits of production processes.
  • Assist in the processes of risk management.
  • Approve new suppliers and manage supplier relationships and raw material specifications, including proactive management of supplier incidents alongside procurement.
  • Identify company non-conformities and drive corrective actions.
  • Support project management and the internal audit system, including audits related to company accreditations.
  • Manage customer relationships effectively, including proactive handling of complaints, customer liaison, and facilitating corrective actions to maintain customer satisfaction, as well as customer audits and visits as needed.
  • Assist in the regular review and management of HACCP, TACCP & VACCP, and the Quality Manual.

Qualifications & Experience

  • Experience in Food Science or the Food Manufacturing Industry.
  • Proficient knowledge and experience in leading internal or supplier audits.
  • Familiarity with ISO 9001 and FSSC 22000 or BRC standards, as well as Kosher certification.
  • Experience with IT systems for generating documents related to Quality Management.
  • At least Level 3 HACCP and Food Safety & Hygiene certification.

Job Type: Full-time

Salary: £40,000.00-£50,000.00 per year



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