Restaurant Operations Manager

3 weeks ago

London, Greater London, United Kingdom Growth Kitchen Full time
About Growth Kitchen

Growth Kitchen is a pioneering foodtech company on a mission to revolutionize the way people enjoy great food. Our innovative platform empowers kitchen operators to offer well-known restaurant brands, making high-quality dining accessible to everyone.

Job Title: Restaurant Operations and Training Manager

We're seeking a highly skilled and experienced professional to join our team as a Restaurant Operations and Training Manager. As a key member of our operations team, you will play a crucial role in ensuring the smooth operation of our network of third-party delivery kitchens.

Key Responsibilities:
  • Onboard and train new franchisees, equipping them with the skills and knowledge to cook our brands to perfection.
  • Conduct regular site checks, providing guidance and support to ensure our franchisees meet our high standards.
  • Support customers, addressing any issues that arise and providing exceptional service.
  • Collaborate with our Account Management team to drive business growth and improve customer satisfaction.
  • Analyze site performance, identifying areas for improvement and working with the wider team to optimize operations and maximize sales.
Requirements:
  • 1-4 years of experience in a restaurant or hospitality role, preferably as a General Manager or similar.
  • A passion for learning, with a willingness to ask questions and seek coaching.
  • Ability to travel regularly, visiting kitchens in your region and engaging with customers.
  • Excellent communication skills, with a friendly, positive, and clear approach.
  • Fluency in English and the right to work in the UK is essential.
What We Offer:
  • The opportunity to work with a fast-growing startup in the foodtech space.
  • Predictable working hours, with no weekends.
  • A competitive salary and benefits package, including a pension scheme and stock options.
  • 25 days of holiday + bank holidays.

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