Business Administration Support
3 weeks ago
Position Overview:
We are excited to announce an opportunity for a committed individual to become part of our team at Glasgow Guarantee Recruitment as an Operational Support Specialist. In this position, you will play a crucial role in delivering vital clerical and administrative assistance to our transport services division. Your primary duties will encompass managing a range of telephone inquiries, utilizing Microsoft Office applications for processing tasks, and ensuring that outstanding customer service is consistently upheld.
Core Responsibilities:
- Manage incoming telephone inquiries related to the Vehicle Workshop
- Utilize Microsoft Outlook and record management systems for task processing
- Engage collaboratively with both internal and external stakeholders
- Effectively communicate with members of the public
Essential Skills:
- Proficient in Microsoft Office applications
- Basic literacy and numeracy capabilities
- Strong verbal and written communication abilities
- Ability to function effectively within a team environment
- Eagerness to acquire new skills
- Dependable, diligent, and enthusiastic attitude
- Attention to detail and precision
- Effective time management skills
Apprenticeship Framework Level:
SCQF Level 5
Apprenticeship Framework Title:
Business Administration
Training Provider:
Glasgow City Council
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