Lead Area Supervisor

2 days ago


Bristol, Bristol, United Kingdom Marks and Spencer Full time
About the Role

As a Lead Area Supervisor at Marks and Spencer, you will play a key role in driving sales, commerciality, and service standards within your store. Your primary objective will be to assist in developing and implementing strategies to enhance the overall performance of the team.

Key Responsibilities
  1. Team Development: Foster a culture of excellence within the team, promoting a collaborative and supportive environment that encourages growth and development.
  2. Operational Excellence: Utilize data to inform operational decisions, ensuring seamless execution of business strategies and processes.
  3. Customer Focus: Deliver exceptional customer service, ensuring a positive shopping experience that drives loyalty and retention.
  4. Performance Management: Consistently raise the performance and capability of the team, identifying areas for improvement and implementing targeted development plans.
  5. Collaboration and Communication: Build strong relationships with colleagues across departments, promoting a culture of open communication and collaboration.
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • 20% colleague discount across all M&S products and third-party brands
  • Competitive holiday entitlement with the option to purchase additional days
  • Discretionary bonus schemes based on individual and business performance
  • A generous Defined Contribution Pension Scheme and Life Assurance
  • A comprehensive induction program and ongoing training opportunities
  • Access to our 24/7 Virtual GP and PAM Assist wellbeing support

We are committed to building diverse and representative teams where everyone can bring their whole selves to work and thrive. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and driving business success, we encourage you to apply for this exciting opportunity.


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