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Operations Area Supervisor
3 months ago
Position: Operations Area Supervisor
Salary: Starting at £34,602 plus a monthly shift allowance of £455.17, with a potential 10% bonus, 25 days of annual leave, and a defined contribution pension scheme.
Employment Type: Full-time, Permanent
Location: Bristol Mail Centre
As an Operations Area Supervisor, you will oversee a dynamic mail processing environment, taking charge of operations within a designated section.
Shift Schedule: Monday to Friday, 14:00 - 22:20
Key Responsibilities:
In this role, you will lead a committed team of both full-time and part-time staff. Regular one-on-one and team meetings will be part of your routine, allowing you to assess performance and strategize daily. Promoting health and safety standards, enhancing operational efficiency, and pinpointing areas for improvement will be crucial aspects of your responsibilities.
In collaboration with the Shift Manager, you will ensure exceptional service delivery to our clients while meeting all operational objectives. With direct line management duties, you will handle your team's attendance, training, and development, actively participating in our continuous improvement initiatives.
Desired Skills and Experience:
This multifaceted role requires candidates who are adaptable, thrive under pressure, and possess outstanding leadership and communication abilities. As a key leader in our organization, your CV should reflect the following competencies:
- Leadership Skills: Establishes foundational practices, fosters a unified company culture, energizes the team, and implements strategic initiatives while considering relevant factors.
- People Management: Values diversity and inclusion, utilizes delegation, coaching, and feedback effectively, identifies and nurtures talent, and creates a supportive atmosphere where achievements are acknowledged.
- Resilience: Remains approachable, provides reassurance, adapts to new challenges, communicates frequently and informally, and maintains a positive outlook even under pressure.
- Achievement Orientation: Strives for excellence by setting high standards, encourages inquiry, shares insights, and builds accountable teams through a coaching approach.
- Focus on Improvement: Drives transformation, reduces costs while ensuring value, embraces innovative practices, and implements new processes to meet evolving customer needs.
- Customer-Centric Approach: Fosters a customer-first culture, enhances customer experience, and ensures that customer needs are central to decision-making.
Application Process:
If you wish to apply, please complete your application online and submit your current CV.
Assessment:
The assessment will allow you to demonstrate your suitability for management roles within our organization, including a capability-based interview and a management scenario exercise on the day.
About Us:
At Royal Mail, we connect businesses, customers, and communities nationwide, delivering a universal postal service to millions of addresses. As a leading UK company, we aim to be recognized as the premier delivery service provider in the UK and Europe.
We take pride in our diverse employee networks and their contributions to fostering a positive work environment. Our commitment to inclusion is unwavering, and we are passionate about our workforce reflecting the communities we serve.
Trust is the cornerstone of our operations at Royal Mail. We aim to be transparent about the qualities we seek and to build trust from the outset of your journey with us.
We are supportive of your needs for any adjustments during the application and hiring process. Please indicate any requirements in your application.
We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
