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Operations Area Supervisor
3 months ago
Operations Area Supervisor - Late Shift
Competitive salary with bonus potential, generous annual leave, and a pension scheme.
Full-time, Permanent Position
As an Operations Area Supervisor, you will oversee a dynamic section within a busy mail facility, ensuring efficient operations in your designated area.
Shift Details: Late Shift, Saturday to Wednesday, 13:48 to 22:00, with flexibility required for other shifts as operational needs dictate.
Key Responsibilities:
In this role, you will lead a committed team of both full-time and part-time staff. Regular one-on-one and team meetings will be held to assess performance and strategize daily objectives. Your focus will include promoting health and safety measures, enhancing operational efficiency, and pinpointing areas for improvement.
In collaboration with the Shift Manager, you will ensure exceptional service delivery to our clients while meeting all operational goals. You will have line management responsibilities, overseeing your team's attendance, training, and development, while actively participating in our continuous improvement initiatives.
Desired Skills and Experience:
This role requires adaptable candidates who thrive under pressure and possess strong leadership and communication abilities. As a key leader, you should demonstrate the following qualities in your professional history:
- Leadership Focus: Prioritizes foundational elements, fosters a unified approach, energizes the team, executes strategies, and addresses relevant concerns.
- People Focus: Values diversity and inclusion, utilizes delegation and coaching, identifies and nurtures talent, and creates a supportive environment that recognizes achievements.
- Resilience Focus: Remains approachable, reassures team members, adapts to challenges, communicates openly, and maintains a positive outlook under pressure.
- Achievement Focus: Strives for excellence, encourages inquiry, shares insights, and builds confident teams through a coaching approach.
- Improvement Focus: Drives transformation, reduces costs, embraces innovative practices, and implements processes that adapt to evolving customer needs.
- Customer Centric Focus: Cultivates a customer-first culture, enhances customer experiences, and integrates customer feedback into decision-making.
Application Process:
If you are interested in this opportunity, please submit your application online along with your current CV.
Assessment:
The assessment process is designed to showcase your suitability for management roles within the organization. It will include a capability-based interview and a management scenario exercise.
About Us:
Royal Mail Group connects businesses, customers, and communities nationwide, delivering a universal postal service to millions of addresses. We are committed to being recognized as the leading delivery company in the UK and Europe.
We value diversity and inclusion, fostering a positive work environment where all employees feel they belong. Trust is the cornerstone of our operations, and we aim to build transparency from the outset of your journey with us.
We are supportive of individuals requiring adjustments during the application and hiring process. Please indicate any needs in your application.
