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Ward Administrator

2 months ago

Ilford, Greater London, United Kingdom NELFT NHS Foundation Trust Full time
Job Title: Ward Administrator

We are seeking a highly organized and detail-oriented Ward Administrator to join our team at NELFT NHS Foundation Trust. As a key member of our administrative team, you will provide essential support to our clinical staff, ensuring the smooth operation of our wards and the delivery of high-quality patient care.

Key Responsibilities:
  • Provide administrative support to clinical staff, including managing patient records, coordinating appointments, and maintaining accurate records.
  • Communicate effectively with patients, families, and healthcare professionals, ensuring clear and timely communication.
  • Manage and maintain electronic and manual filing systems, ensuring confidentiality and data protection.
  • Arrange and take minutes or notes at meetings, as required.
  • Provide guidance and support to Band 2 administrative staff and temporary staff, as needed.
Requirements:
  • NVQ Level 2 or equivalent standard of literacy and numeracy.
  • NVQ Administration/Customer Service Level 3 or equivalent level of proven experience.
  • Experience of working in a busy office environment, with a focus on customer service and communication.
  • Ability to maintain confidentiality and data protection, with a strong understanding of NHS priorities.
What We Offer:

We are committed to supporting our employees' holistic well-being, with a range of benefits and initiatives in place, including:

  • A long-standing and award-winning approach to equality and diversity.
  • A commitment to supporting colleagues to achieve a work-life balance, through flexible working opportunities.
  • Proactive health and wellbeing support, including access to our employee assistance programme.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at NELFT NHS Foundation Trust.