Ward Patient Administrator
6 months ago
Spire London East Hospital are expanding the scope of services we offer our patients and as such we’re looking for a Ward Patient Administrator to join our friendly team. This role will be responsible for providing a high standard of customer service to all patients, consultants, NHS partners, staff and visitors.
This position is a full-time and permanent position working Monday - Friday on a shift rota basis; shifts are 06.00am - 14.00pm, and 11am - 19.00pm. There will also be some requirements to work on a Saturday morning
Spire London East Hospital is a state-of-the-art private hospital. We have over 30 years’ experience providing personalised healthcare with fast access to consultations in a wide range of specialities, supported by some of the most advanced technology including the latest imaging scanners and a laparoscopic (keyhole) theatre.
**Duties and responsibilities**:
- Working as part of the Administration team to provide excellent customer service to all patients, consultants, staff and visitors.
- To be a multi-skilled administrator who can adapt to the demands of the business
- To ensure all calls are answered in a timely manner delivering high standards of customer service at all times
- To complete daily tasks to a high standard alongside the basic requirements as an administrator
**Who we're looking for**:
- Someone who is highly organised and accurate and works well to tight deadlines
- Track record of successful delivery in a similar role, in an office and / or customer service environment.
- Must be a good communicator, excellent telephone manner, have good computer literacy with experience and knowledge of Excel, Word and customer data bases
- Someone who works well as part of a team but also able to work with little supervision.
**Benefits**:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Save an average of £50 per month with our free onsite car park
We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
**_For us, it's more than just treating patients; it's about looking after people. _
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