Ward Administrator

3 weeks ago

Ilford, United Kingdom NELFT North East London Foundation Trust Full time

Front of House Facilitate the smooth running of the service, dealing sensitively with any complaints, problems or issues arising, highlighting and referring problems where necessary to the line manager. Take clear messages and pass them promptly to the appropriate member of the team using own judgement on urgency. Responsible for ordering stationery and other supplies via the electronic procurement system, receipting goods and chasing shortfalls. Computer/Administration Use the patient records system to enter client related information and care events.

Retrieve and record patient information in line with service requirements. Print out monthly team reports on service activity. Participate in audits and surveys as necessary. Provide support in the development of audit reportsCommunication Demonstrate effective communication skills and promote a positive image of the team with service users, carers, professionals and external agencies from a variety of disciplines, both within and outside the Trust.

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