Financial Operations Specialist

7 days ago


Solihull, Solihull, United Kingdom Infor Full time

We are seeking a highly skilled and detail-oriented individual to join our team at Infor in the EMEA Billing Department.

The EMEA Billing team is responsible for issuing invoices to our customers across various countries and currencies.

As a key member of our team, you will work closely with our Shared Service Centre in India to audit invoices and ensure their accuracy. Your role will involve maintaining customer data, applying VAT determinations, and collaborating with internal business units.

Key Responsibilities:

  • Process invoices accurately and efficiently.
  • Audit and format final invoices for electronic dispatch to customers.
  • Address and resolve billing inquiries and disputes from internal customers.
  • Build and maintain strong relationships with key clients, prioritizing customer satisfaction.
  • Contribute to a positive and collaborative team environment.
  • Assist with billing KPI reports, identifying trends and areas for improvement.
  • Participate in projects related to billing process improvements and system upgrades.
  • Perform other duties as assigned by management.


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