Residential Sales Consultant

4 weeks ago

London, Greater London, United Kingdom Trust In SODA Full time
Position Overview

Role: Residential Sales Consultant – Sales & Renewals

Location: Flexible (Hybrid Work Model)

Compensation: Competitive base salary with performance incentives

Join a pioneering telecommunications firm that is redefining connectivity solutions. This organization is developing a cutting-edge, full-fibre infrastructure, delivering premium products and outstanding customer service. As a Residential Sales Consultant, you will be instrumental in fostering growth through direct sales and customer retention initiatives. We are looking for a proactive, sales-oriented individual to help us reach our ambitious targets.

Core Responsibilities:

  • Address incoming sales and renewal inquiries through various communication channels, ensuring prompt and precise responses.
  • Oversee a portfolio of leads and prospects, maintaining timely follow-ups on outreach efforts.
  • Achieve established targets for outbound communications to enhance renewals and cross-selling opportunities.
  • Assess customer requirements and suggest suitable products tailored to their needs.
  • Enhance sales methodologies through ongoing learning and collaborative discussions.
  • Meticulously document customer information during the sales process to uphold data integrity.
  • Participate in regular reporting, data analysis, and collaborative sales and marketing meetings.
  • Engage in additional sales-related initiatives to support organizational objectives and personal growth.

Essential Qualifications and Skills:

  • Demonstrated experience in inbound sales, customer retention, or renewals within a consumer-focused environment.
  • Proficient in utilizing Salesforce or similar CRM platforms.
  • Adept at managing relationships with a diverse range of internal and external stakeholders.
  • Strong attention to detail coupled with effective problem-solving abilities.
  • Exceptional communication skills, both verbal and written, for professional interactions.
  • Driven, goal-oriented, and focused on achieving results.
  • Prior experience in the telecommunications or broadband consumer sector is advantageous.

About the Organization:

This forward-thinking telecommunications company is enhancing connectivity with a state-of-the-art, full-fibre network. Supported by private investment, the organization has ambitious growth aspirations centered on residential sales and customer renewals. This position presents an excellent opportunity for a sales-focused professional to contribute to the company's success and drive revenue growth.

We look forward to your interest in this opportunity.

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