Customer Service Coordinator
3 weeks ago
We are seeking a highly skilled Customer Service Co-ordinator to join our team at Places for People. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences across various communication channels.
Key Responsibilities- Investigate customer issues and escalate complaints to ensure the best possible outcome.
- Support customers throughout their end-to-end journey, utilizing email, telephone, and webchat communication channels.
- Develop and maintain strong relationships with customers, leveraging excellent written and verbal communication skills.
- Collaborate with internal stakeholders to resolve customer complaints and concerns.
- Stay up-to-date with industry knowledge and best practices to continuously improve customer service delivery.
- Excellent customer service skills with a strong customer-focused approach.
- Ability to remain calm and professional in challenging situations.
- Experience in escalating customer complaints and taking control of complex issues.
- Strong written and verbal communication skills, with the ability to build relationships with customers of diverse backgrounds.
- Administration experience is essential, with a preference for a driving license and own car for site visits.
- Competitive salary with annual review.
- Pension with matched contributions up to 7%.
- Excellent holiday package, including 35 days annual leave and option to buy or sell leave.
- Cashback plan for healthcare costs, up to £500 saving per year.
- Bonus scheme for all colleagues, 5%.
- Training and development opportunities.
- Extra perks, including discounts and offers from various shops and services.
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Customer Service Coordinator
6 days ago
Lancashire, United Kingdom LGC Group Full timeJob Title: Customer Service CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at LGC Group. As a key member of our customer service team, you will be responsible for ensuring seamless order coordination across channels and sectors, delivering exceptional service to our customers.Key...
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Customer Service Coordinator
2 months ago
Lancashire, United Kingdom LGC Group Full timeAbout LGC GroupLGC Group is a leading global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments.Our MissionWe are committed to delivering exceptional service to our customers, ensuring seamless order coordination across channels and...
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Customer Service Coordinator
2 months ago
Lancashire, United Kingdom LGC Group Full timeAbout LGC GroupLGC Group is a leading global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments.Our MissionWe are committed to delivering exceptional service to our customers, ensuring seamless order coordination across channels and...
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Customer Service Coordinator
1 week ago
Lancashire, United Kingdom LGC Group Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at LGC Group. As a key coordinator, you will be responsible for ensuring seamless order coordination across channels and sectors, delivering exceptional service to our customers.Key ResponsibilitiesAccurately process customer orders, ensuring...
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Customer Service Coordinator
2 weeks ago
Lancashire, United Kingdom LGC Group Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at LGC Group. As a key coordinator, you will be responsible for ensuring seamless order coordination across channels and sectors, delivering exceptional service to our customers.Key ResponsibilitiesAccurately process customer orders, ensuring timely...
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Customer Service Coordinator
3 weeks ago
Lancashire, United Kingdom LGC Group Full timeAbout LGC GroupLGC Group is a leading global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments.Our MissionWe are committed to delivering exceptional service to our customers, ensuring seamless order coordination across channels and...
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Customer Service Coordinator
3 weeks ago
Lancashire, United Kingdom LGC Group Full timeAbout LGC GroupLGC Group is a leading global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments.Our MissionWe are committed to delivering exceptional service to our customers, ensuring seamless order coordination across channels and...
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Customer Service Coordinator
1 month ago
Lancashire, United Kingdom Homes Plus Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as an Early Resolution Coordinator. In this role, you will play a critical part in providing exceptional customer service and resolving escalated service requests and customer complaints in a timely and efficient manner.Key ResponsibilitiesProvide best-in-class customer...
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Customer Service Coordinator
1 month ago
Lancashire, United Kingdom Homes Plus Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as an Early Resolution Coordinator. In this role, you will play a critical part in providing exceptional customer service and resolving escalated service requests and customer complaints in a timely and efficient manner.Key ResponsibilitiesProvide best-in-class customer...
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Customer Service Coordinator
7 days ago
Lancashire, United Kingdom Places Development Full timeAt Places for People, we believe in creating inclusive and thriving communities for our customers and employees. As a Customer Service Coordinator, you will play a vital role in supporting our customers throughout their end-to-end journey using various communication channels.Key Responsibilities:Investigate customer issues and escalate complaints to ensure...
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Customer Service Coordinator
1 week ago
Lancashire, United Kingdom Places Development Full timeAt Places for People, we believe in creating inclusive and thriving communities for our customers and employees. As a Customer Service Coordinator, you will play a vital role in supporting our customers throughout their end-to-end journey using various communication channels.Key Responsibilities:Investigate customer issues and escalate complaints to ensure...
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Customer Service Coordinator
1 month ago
Lancashire, United Kingdom Homes Plus Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Coordinator to join our team at Homes Plus. As a key member of our customer service team, you will play a vital role in providing exceptional customer service and resolving customer complaints in a timely and professional manner.Key ResponsibilitiesProvide best-in-class customer...
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Customer Service Coordinator
1 month ago
Lancashire, United Kingdom Homes Plus Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Coordinator to join our team at Homes Plus. As a key member of our customer service team, you will play a vital role in providing exceptional customer service and resolving customer complaints in a timely and professional manner.Key ResponsibilitiesProvide best-in-class customer...
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Customer Service Coordinator
2 months ago
Lancashire, United Kingdom Homes Plus Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Coordinator. In this role, you will be responsible for providing exceptional customer service to our customers and stakeholders, ensuring that their complaints are resolved efficiently and effectively.Key ResponsibilitiesProvide best-in-class...
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Customer Service Coordinator
2 months ago
Lancashire, United Kingdom Homes Plus Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Coordinator. In this role, you will be responsible for providing exceptional customer service to our customers and stakeholders, ensuring that their complaints are resolved efficiently and effectively.Key ResponsibilitiesProvide best-in-class...
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Customer Service Coordinator
2 weeks ago
Lancashire, United Kingdom Places Development Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Coordinator. In this role, you will be responsible for providing exceptional customer service and support to our customers throughout their end-to-end journey.Key ResponsibilitiesInvestigate and resolve customer complaints in a timely and...
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Customer Service Coordinator
4 weeks ago
Lancashire, United Kingdom LGC Group Full timeAbout LGC Standards:We're a division of LGC Group, the UK's National Measurement Institute for chemical and bioanalytical measurements. Our mission is to provide quality assurance tools that make a global impact.Our Values:PassionCuriosityIntegrityBrillianceRespectJob Description:We're seeking a French-speaking Customer Service Expert to join our team in the...
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Customer Service Coordinator
4 weeks ago
Lancashire, United Kingdom LGC Group Full timeAbout LGC Standards:We're a division of LGC Group, the UK's National Measurement Institute for chemical and bioanalytical measurements. Our mission is to provide quality assurance tools that make a global impact.Our Values:PassionCuriosityIntegrityBrillianceRespectJob Description:We're seeking a French-speaking Customer Service Expert to join our team in the...
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Customer Service Coordinator
4 months ago
Lancashire, United Kingdom LGC Group Full timeCompany Description **Job Description**: Our international Customer Service Team serves client companies in over 180 countries worldwide. We are constantly growing and looking for colleagues with enthusiasm and drive to deliver a truly excellent customer service for the Italian market of the LGC Proficiency Testing organisation at our location in Bury. You...
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Customer Service Coordinator
1 month ago
Lancashire, United Kingdom LGC Group Full timeAbout LGC Standards:We're the UK's National Measurement Institute for chemical and bioanalytical measurements, part of the LGC Group. Our mission is to provide quality assurance tools that make a global impact.Job Description:We're seeking a French-speaking Customer Service Expert to join our team in Bury, Manchester. As a key coordinator, you'll manage...