HOKA Regional Manager

6 days ago

London, Greater London, United Kingdom Hoka Full time

About the Role:

In this exciting opportunity, you will have the chance to lead a team of Store Managers across the EMEA region, driving business growth and excellence for HOKA. As a key member of our global team, you will be responsible for developing and implementing strategies to achieve regional and wider business goals.

Key Responsibilities:

  • Provide inspirational leadership to Store Managers, ensuring alignment with the HOKA brand vision and measurable business objectives.
  • Collaborate with key stakeholders to communicate and influence localized support and investment for stores within your region.
  • Act as a Global HOKA Brand Ambassador, delivering exceptional customer experiences across your stores.
  • Drive operational excellence, ensuring 100% compliance with exceptional retail standards.
  • Grow store and regional sales year on year, maximizing store profitability and managing regional new store opening opportunities and refits.
  • Work collaboratively with the EMEA Retail function to deliver DTC business strategy and goals.
  • Ensure all business activities are compliant with local laws, regulations, and operating policies across your region.
  • Drive stores to exceed customer service standards at every customer touch point.
  • Coach and develop HOKA Store Management to optimize performance and provide succession for the business.
  • Lead the recruitment, selection, and onboarding of Store Management.
  • Travel regularly within the region and internationally as required.

Requirements:

  • Demonstrates the Decker's & HOKA brand values.
  • Can confidently lead the HOKA brand forward within the EMEA region.
  • An approachable leader, leading by example and celebrating collaborative success.
  • You demonstrate high levels of emotional intelligence.
  • You are commercially minded, driven by results.
  • Able to work flexible hours and travel at short notice in line with the needs of the business.
  • You have a thorough understanding of all operational procedures and retail compliance measures.
  • A great communicator across the EMEA and DTC business.

What We Offer:

  • Competitive Pay and Bonuses - We've created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they're valued.
  • Holidays + Bank Holidays & some time away from work - on top of generous holiday allowance, we can generally take advantage of half day Fridays providing our work is finished for the week.
  • Extras, discounts, perks & volunteering opportunities - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras.
  • Growth and Development - Deckers Brands was built on the idea of pursuing passion. That's why we offer extensive opportunities and support for personal and professional development including Global Mentorship Programme.
  • Hybrid & Flexible Working Environment.

Equal Employment Opportunity:

Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.

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