Regional Manager

1 week ago

London, Greater London, United Kingdom Servol Community Full time
Regional Manager

As a Regional Manager at Servol Community, you will play a key role in leading our team to deliver exceptional care services in Wandsworth and Richmond. Your primary responsibility will be to oversee the management of our services, ensuring that we maintain the highest standards of care and compliance with regulatory requirements.

Key Responsibilities:
  • Leadership and Management: Lead and manage your team to deliver outstanding care services, setting and encouraging high standards of performance and demonstrating a commitment to good practice and continual improvement.
  • Relationship Building: Foster positive relationships with service users, their families, and other stakeholders, ensuring that their needs are met and their expectations are exceeded.
  • Service Quality: Work with your team to ensure that all reporting is completed in a timely manner, monitoring and improving service quality through regular audits and performance reviews.
  • Risk Management: Ensure adherence to all policy and contractual requirements for the management of risk, including safeguarding, incidents, and complaints handling.
  • Business Development: Proactively participate in policy development and service delivery improvements, working with the Regional Operations Manager to develop and implement strategic plans to enhance service delivery and achieve business objectives.
  • Partnerships and Networking: Grow local partnerships and networks to enhance service delivery and raise the company profile, identifying local funding opportunities and developing bids to enhance business development and growth.
Requirements:
  • Qualifications: Level 4 or equivalent in Health and Social Care or related subject.
  • Leadership Experience: Qualification in Line Management or demonstrable experience.
  • Policy Knowledge: Able to demonstrate a robust understanding of housing management policy, process, and legislation.
  • Leadership Skills: Excellent leadership and people management skills.
  • Regulatory Knowledge: Strong knowledge of regulatory and legislative requirements in social care.
  • Financial Management: Demonstrable understanding of financial management.
  • Service Monitoring: Experience of service monitoring and reporting, including the ability to analyse data and make informed decisions.

We offer a wide range of benefits, including 28 days annual leave, flexible working, pension scheme, staff discounts, employee assistance programme, and career development. Salary: £41,000 (including London weighting) per annum, working 37.5 hours per week Monday to Friday.

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