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Shift Leader Folkestone Services Manager

2 months ago

Maidstone, Kent, United Kingdom McDonald's Full time

Overview

We are seeking a skilled Shift Leader to join our team at our brand new McDonald's restaurant in Folkestone Services on the M20 near Hythe. As a Shift Leader, you will play a key role in ensuring the smooth operation of our restaurant, delivering exceptional customer service, and leading a team of employees to achieve our business objectives.

Key Responsibilities:

• Lead by example, demonstrating a customer-focused approach and setting high standards for yourself and your team

• Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement

• Collaborate with the management team to achieve business objectives, including sales targets, customer satisfaction, and employee retention

• Ensure all employees receive comprehensive training and development opportunities to enhance their skills and knowledge

• Monitor and control costs, ensuring efficient use of resources and minimizing waste

Requirements:

• Proven leadership experience in a fast-paced retail or hospitality environment

• Excellent communication and interpersonal skills, with the ability to motivate and inspire a team

• Strong problem-solving and analytical skills, with the ability to make informed decisions

• Ability to work flexible hours, including evenings, weekends, and bank holidays

What We Offer:

• Competitive salary and benefits package

• Opportunities for career development and advancement

• Comprehensive training and development programs

• Collaborative and supportive work environment